Assistant Manager

Holland & Barrett; Greater London; On-site; Full time

Job summary

Holland & Barrett is seeking an Assistant Manager to lead their team in Richmond, London. As a key member of the management team, you will ensure high customer service standards and support daily store operations while pursuing your career in the health and wellness retail sector. This role offers a competitive salary with benefits including discounts and annual leave.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• Previous retail experience is essential.
• Excellent communication and people management skills required.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Assist the Store Manager in daily management tasks.
• Support recruitment, coaching, training, and team performance.
• Drive sales and maintain stock accuracy.

Skills

Customer Service

Communication

People Management

Sales Analysis

Flexibility

Job description

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38.75 hours per week

Salary:

£15.40 per hour, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As an

Job Type: 6 month Fixed-Term Contract

Store Location: George Street, Richmond

Hours: 38.75 hours per week

Salary: £15.40 per hour, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As an Assistant Retail Manager, you'll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations.

You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

To be successful, we'd like you to show us that you have:

• Previous retail experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results
  
  

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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