Assistant Manager

The Boots Company PLC; Great Yarmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail and pharmacy is seeking an Assistant Manager to support the Store Leader. The role involves leading a team, ensuring excellent customer care, and maintaining operational standards. Candidates should have experience in customer-facing environments and demonstrate strong leadership skills. The company promotes a diverse and inclusive workplace.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience leading a team in a customer-facing environment.
• Understanding of achieving performance goals through coaching.

Responsibilities

• Lead team to achieve business growth and customer care.
• Conduct regular reviews and audits for safety.

Skills

Leadership

Collaboration

Job description

As an Assistant Manager, you will support your Store Leader in delivering excellent customer care and operational standards daily by connecting with customers to understand their needs.

Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, showcasing how to provide outstanding service and care.

Key responsibilities:

• Lead your team to achieve business growth by providing care to customers and patients.
• Be responsible for your team's performance and development through regular coaching and reviews.
• Ensure a sustainable and efficient retail and pharmacy operation, maintaining stock availability, controlling costs, minimizing loss, and meeting customer expectations.
• Conduct regular reviews, audits, and risk assessments to ensure patient and public safety.
• Analyze data, trends, and insights to respond swiftly to changing customer needs.

What you’ll need to have:

• Experience leading a team in a customer-facing environment.
• Understanding of how to achieve performance goals through inspiring and coaching a team.
• A collaborative personality and ability to succeed in a team-oriented setting.

It would be great if you also have:

• Experience in community pharmacy.
• Confidence with navigating and embracing new technology.

Our benefits include:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced parental leave pay and gift cards for expecting or adopting parents
• Flexible benefits scheme
• Access to 24/7 counselling and support via TELUS Health

We offer additional benefits tailored to your needs. Find out more at boots.jobs/rewards. Note that salary estimates on third-party sites are not endorsed by Boots.

Why Boots?

We promote a diverse and inclusive environment where everyone can be themselves and reach their potential. We are proud to be an equal opportunity employer, committed to fostering a positive and inclusive workplace.

What's next?

If you apply, you'll be invited to complete a timed online assessment. Our team will review your application and contact you with updates. We are open to discussing part-time and job share options during the application process and offer reasonable adjustments for support during interviews.

This role requires a successful pre-employment check, which may include a DBS, PVG, or Access NI check, depending on your location. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.