Assistant Manager

FOOT LOCKER; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic team leader to enhance the in-store customer experience. This role involves coaching a team to exceed sales goals while ensuring exceptional service. You'll be responsible for training, visual merchandising, and asset protection, all while fostering a positive work environment. If you thrive in a fast-paced retail setting and are passionate about customer interaction and athletic products, this opportunity is perfect for you. Join a company that values integrity and flexibility, and make a significant impact on your team's success.

Qualifications

• 1+ years of leadership experience in a customer-facing sales role.
• Strong cognitive skills for problem-solving and financial analysis.

Responsibilities

• Coaching and motivating the team to drive sales and customer service.
• Ensuring high levels of customer satisfaction through product knowledge.

Skills

Leadership

Customer Engagement

Sales Motivation

Problem Analysis

Financial Analysis

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience. You’re now ready to lead the team across all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results through enthusiasm for interacting with customers and athletic products
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Coaching and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable about all products offered and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Acting as a partner between customers, sales associates, and store leadership
• Learning and sharing expertise of products and trends to meet customer needs
• Maintaining awareness of all product knowledge and current or upcoming products/trends
• Contributing to a positive and inclusive work environment

Address

Glasgow Fort, Un11b

City

Glasgow

Postal Code

G34--9DL