Assistant Manager

Signature Pub Group Ltd.; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub group in Scotland is seeking an Assistant Manager for The Spiritualist Glasgow. The role involves overseeing daily operations, ensuring customer satisfaction, and developing team members. Ideal candidates will possess leadership abilities and excellent communication skills. Benefits include staff discounts, an Employee Assistance Programme, and extra annual leave.

Benefits

Staff discount ranging from 25% to 50% on F&B

Employee Assistance Programme

Extra annual leave days through service

Qualifications

• Strong leadership skills with the ability to motivate a team.
• Excellent verbal and written communication abilities.
• Proficient in problem-solving and decision-making under pressure.
• Exceptional time management and organizational skills.
• Focus on delivering outstanding customer service.

Responsibilities

• Maintain high levels of customer satisfaction.
• Assist in overseeing the daily business operations.
• Support in training and managing the team.
• Monitor inventory levels and order supplies.
• Ensure compliance with health & safety standards.

Skills

Leadership & Teamwork

Communication Skills

Problem-Solving & Decision-Making

Time Management & Organisation

Customer Service Skills

Job description

The Spiritualist Glasgow is hiring an Assistant Manager on £30,000 PLUS Tronc

Assistant Manager Duties

• Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
• Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.
• Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.
• Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
• Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.

Required Skills

• Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
• Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
• Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
• Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
• Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.

Benefits

On top of pay - also included is our wider benefits such as:

• Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
• Employee Assistant Programme
• Extra annual leave days gathered through service
• Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

Your information will never be shared with any third parties and will only be used for the purpose it is intended.