Assistant Manager

Nu-Stock – SBD; Glasgow; On-site; GBP 25,000 - 34,000; Full time

Job summary

A leading company in the building products sector seeks an Assistant Branch Manager for their bustling Glasgow trade counter. This role combines customer service excellence with operational support, ensuring the branch meets its performance targets in a vibrant environment. Applicants should possess a full driving license and a positive, can-do attitude, while experience in the trade sector is beneficial but not essential.

Benefits

Competitive salary with performance-related bonus

24 days annual leave plus statutory bank holidays

Company pension

Discounts at many high-street and online retailers

Monthly awards for outstanding contributions

On-job and online training provided

Qualifications

• Full valid driving license required; forklift license preferred.
• Experience in a trade counter environment preferred but not essential.

Responsibilities

• Work with Branch Manager to provide excellent customer service.
• Maintain high standards within trade counter and warehouse.
• Assist with health and safety compliance.

Skills

Customer Service

Teamwork

Organizational Skills

IT Literacy

Job description

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Our 4 trade counter branches are located primarily in the North East, all supplying plastic building products to the trade. As part of the Epwin Group Plc, an industry-known figure, NuStock is proud to be part of a much larger family of successful businesses.

We always ensure that each new member of our team receives a thorough induction, ensuring you get to know all areas of our business, the job role, and our wide range of products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development. We also fully support those who wish to obtain formal qualifications through the Apprenticeship Scheme, with on the job learning available.

Our trade counters

Our branches are a busy and thriving environment where we put our customers at the core of everything we do. We’re looking for a new member of the team who can deliver exceptional customer service with a spring in their step and a smile on their face.

The role of an Assistant Branch Manager:

• Works together with the Branch Manager to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Has a can-do/will-do attitude and able to work within a small team.
• Assist with health and safety compliance.
• Lead by example.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets.
• Provide cover for the Branch Manager in their absence.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided

What you’ll get

• A competitive salary with the potential to earn a performance related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44 hour per week contract.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “Lifeworks” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On the job and on-line training. We invest in our people.