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Assistant Manager

Halfords Group PLC

England

On-site

GBP 28,000 - 34,000

Full time

4 days ago
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Job summary

An established industry player in automotive services is seeking an Assistant Manager to join their dynamic team. In this role, you will collaborate with the Centre Manager to enhance customer satisfaction and drive business performance. With a focus on hands-on experience, you will engage in both management and technical tasks, ensuring a seamless customer journey. This opportunity offers excellent career progression, training schemes, and an attractive bonus structure. Join a company that values diversity and is committed to creating an inclusive workplace while helping customers get back on the move safely.

Benefits

5.6 weeks’ annual leave
Up to 50% off garage bills
25% off Halfords products
Discounts on groceries and shopping
Family & Friends Discount Events
Financial planning support
GP Access 24/7
Share save scheme with discounts
Health Cash Plan
Pension Scheme & Life Assurance

Qualifications

  • Experience in delivering high customer satisfaction through effective management.
  • Ability to coach and train colleagues in real-time.

Responsibilities

  • Assist the Centre Manager in driving profitability and customer service.
  • Work alongside technicians in the workshop.

Skills

Customer satisfaction management
Coaching and training
Technical/Mechanical ability
Health and Safety compliance
Communication skills
IT Proficiency
Time management
Valid driving licence

Job description

Apply now Job no: 556285
Work type: Full time
Site: Paignton
Categories: Mechanic, Autocentre Management
Location: Devon
Salary: Maximum amount £34,000 per annum + bonus
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have had previous hands-on experience as a mechanic, as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay, apply today!

• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (this Centre is Closed on a Sunday)
• Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

  • 5.6 weeks’ annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience:

  • Experience / Ability to deliver high customer satisfaction and experience through effective management
  • Experience / Ability to deliver coaching/training in the moment to colleagues
  • Technical/Mechanical ability or experience
  • Experience of meeting compliance standards across Health and Safety
  • Excellent communication skills, verbal and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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