Assistant Manager

Mecca; Crewe; On-site; GBP 32,000; Full time

Job summary

A well-known entertainment venue in Crewe is seeking an Assistant Manager to lead and inspire their team in delivering exceptional customer experiences. This role involves managing day-to-day operations and coaching team members. The ideal candidate should have a proven ability to lead a team and a passion for outstanding customer service. A competitive salary and various perks, including paid breaks and employee discounts, are offered.

Benefits

Competitive Salary

Paid breaks

Employee Rewards platform

50% discount on food and drinks

Pension and Life Assurance

Sick Pay Scheme

Employee Assistance Programme

Training and apprenticeships

Uniform provided

Qualifications

• Proven ability to lead and inspire a team to deliver great results.
• Passion for creating outstanding customer experiences.

Responsibilities

• Manage day-to-day operations and coach team members.
• Drive results while ensuring guest satisfaction.

Skills

Team leadership

Customer service excellence

Commercial awareness

Job description

Job Description

• Competitive Salary - £31,930
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
• Funded Apprenticeships and training for career development
• Uniform provided - Fantastic new design just launched in 2024

As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued.

This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.

Qualifications

• Proven ability to lead and inspire a team to deliver great results
• Commercial awareness and customer service excellence
• Passion for creating outstanding customer experiences