Assistant Manager

Halfords; Crawley Down; On-site; GBP 39,000 - 44,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount up to 50% on garage

Discount on Breakdown Cover

Discounts on groceries and holidays

Employee wellness programme

Trade Price Bike Scheme

Life assurance

Uniform

Sharesave scheme

Cycle to Work

Wagestream

Health Cash Plan

Job summary

Halfords is seeking a Mobile Expert Assistant Manager for our hub. You will lead a team of Tyre Fitters and Technicians, deliver a first-class customer experience, and manage hub operations from opening to closing.

This role reports to the Hub Manager and requires strong people leadership and mechanical aptitude. In return, you’ll receive a base salary of £38,516 with on-target earnings up to £43,916 and an average annual bonus of £5,400.

Qualifications

• Experience in a management role.
• Tyre fitting experience preferred but not essential.
• Computer literate and able to communicate clearly both verbally and in writing.
• Full driving licence with up to 6 points for a minimum of 12 months.
• Available to work 5 days per week between 6am-8pm, every other weekend.

Responsibilities

• Oversee hub operations and ensure vehicles and staff are on the road promptly.
• Mentor and develop the tyre fitters and technicians to deliver high quality service.
• Maintain processes, procedures and safety compliance within the hub.
• Act as an ambassador for Halfords and support customer-first experiences.

Job description

• On-target earnings up to £43,916
• A monthly bonus scheme with average additional earnings of £5,400 Per year
• Comprising a base salary of £38,516

A Halfords Mobile Expert Assistant Manager is a real team player. Mechanically skilled and focused on delivering a first-class customer experience, you’ll already have experience as an Assistant Manager, Workshop Controller or Centre Manager. Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and you’ll also spend time with our customers, delivering a great customer-first experience face to face.

Reporting to the Hub Manager you’ll ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub in the absence of the Hub Manager.

Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you’ll follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you’ll take a keen and supportive interest in your team.

Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience.

To be successful in this role you will:

• Have experience of working within a management role
• Tyre Fitting experience is preferred but not essential
• Be computer literate and able to communicate clearly both verbally and in writing
• Be capable of identifying training needs and developing team members
• Have experience of working in a customer focused environment
• Have a full driving licence with no more than 6 points held for a minimum of 12 months
• Be available to work 5 days per week between the operating hours of 6am - 8pm working every other weekend

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.