Assistant Manager

Screwfix Direct Ltd.; Clive; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounts: 20% off Screwfix and B&Q

Job summary

Screwfix is seeking an Assistant Manager to support the Retail Branch Manager in delivering excellent customer service and smooth store operations.

You will lead by example, manage day-to-day store activities, and drive performance across budgets, staffing and stock control while maintaining the Screwfix service standard.

Qualifications

• Experience in management and wanting to advance your career
• Instinctive in knowing what customers want and delivering it
• Extremely driven, able to hit targets and inspire others
• Inquisitive and eager to improve processes
• Passionate about the business and its customers
• Friendly, flexible, reliable and honest

Responsibilities

• Store standards – with the Branch Manager, ensure smooth operations from front of house to the warehouse, maintaining high standards.
• Inspire your team by leading by example and motivating staff to deliver a great customer experience.
• Store management duties including budgets, rotas, payroll, P&L analysis, stock control and driving profits.

Skills

Management experience

Customer service orientation

Target driven

Motivational leadership

Flexible and reliable

Job description

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 1000+ stores – and that’s not to mention our industry-leading digital services.Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!

At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.

Responsibilities

WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER AT SCREWFIX?

• Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
• Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience
• Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.

Qualifications

YOU ARE…

• Experienced in management and wanting to take your career to the next level
• Instinctive in knowing what our customers want, you go all out to deliver
• Extremely driven, leading you to hit targets and inspire those around you
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable & honest

WHAT'S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days
• 20% discount with Screwfix and B&Q
• Annual bonus scheme
• Award winning pension - up to 14% contribution from Kingfisher!
• Discounted healthcare and life cover
• Share Save Scheme
• We’ll also help you be the best you can be, with excellent training and ongoing development!

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]