Assistant Manager

Greek Street Live; City of Westminster; On-site; GBP 35,000 - 40,000; Full time

Job summary

A vibrant live music venue in London is seeking an Assistant Manager to lead its operations during peak evening hours. The ideal candidate will have over 2 years of supervisory experience in high-volume settings, demonstrated leadership skills, and a passion for exceptional guest service. This role offers a competitive salary of £35,000 – £40,000 yearly, along with great perks including a monthly bonus and 28 days of paid holidays.

Benefits

Monthly bonus

28 days paid holiday

50% off visits to venues

Complimentary membership to Gerry’s Club

Full paid training and development

Opportunity for career progression

Qualifications

• 2+ years in an Assistant Management or Supervisory role in high-volume venues.
• Experience managing wet-led operations and successful dining service.
• Current Personal Licence Holder or willing to obtain one.

Responsibilities

• Lead the operational team during peak evening hours.
• Oversee restaurant service quality and timings.
• Manage team training and scheduling.

Skills

Operational leadership

High-volume bar management

Team development

Customer experience management

Education

Proven experience in a supervisory role

Tools

Point of Sale systems

Job description

Assistant Manager – Greek Street Live, Soho, London. Location: Soho, London, W1. Salary: Competitive, dependent on experience + performance bonus. Hours: Full-time, focusing heavily on evening and late-night shifts.

Are you an operational wizard with a passion for world-class hospitality, live music, and the electric buzz of Soho nightlife? Greek Street Live has become a cornerstone of Soho's vibrant culture, renowned as a live music institution featuring world-class artists and bands operating as a dynamic, high-volume, wet-led venue.

We are currently seeking an experienced and dedicated Assistant Manager to help lead our talented team. This role is perfect for a resilient leader who thrives under pressure and excels at managing complex operations where high-volume bar service meets premium dining.

The Venue

Greek Street Live is a venue of two halves: by early evening, we host a popular and growing restaurant service, catering to discerning diners with pre-theatre menus, exquisite à la carte options, and set dining experiences. As the evening progresses, we transition into a buzzing, late-night hub where world-class live music takes centre stage and our bar becomes a high-volume, wet-led party bar.

The Role: Assistant Manager

Reporting directly to the General Manager, the Assistant Manager is the operational driving force of the venue during all service hours, with a specific focus on managing the demanding evening and late-night trade.

Key Responsibilities & Job Description

• Operational Leadership & Management (Late Night Focus)
• High-Volume Bar Management: Lead the floor and bar teams during peak evening hours, ensuring seamless and rapid drink service in a wet-led environment.
• Licensing & Compliance: Ensure strict adherence to licensing laws, health & safety regulations, and security protocols during all late-night operations and closing procedures.
• Venue Security: Manage door staff and security to maintain a safe, inclusive, and world-class atmosphere for all guests and performers.
• Closing Procedures: Oversee all end-of-night duties, including end-of-shift reporting, secure lock-up, and preparing the venue for the following day.
• Restaurant & Service Excellence
• Dining Service Oversight: Supervise the restaurant team during busy service times (especially pre-theatre and evening dining), ensuring high standards for food quality, timing, and service.
• Kitchen Liaison: Act as the primary link between the front-of-house and kitchen teams to ensure efficient delivery of pre-theatre and à la carte menus.
• Guest Experience: Proactively manage guest feedback and resolve issues on the spot, ensuring every customer—whether they're here for dinner, a set menu, or late-night cocktails—receives a brilliant experience.
• People Management
• Team Development: Lead, motivate, and train FOH staff, providing continuous coaching and support to build a high-performing and engaged team.
• Scheduling: Assist the GM in creating efficient staff rotas, managing holidays, and controlling labour costs.
• Recruitment: Assist in the recruitment and onboarding of new FOH talent.

The Ideal Candidate

• Proven experience (2+ years) in an Assistant Management or Supervisory role within a high-volume, late-night licensed venues in London.
• Demonstrable experience managing both wet-led operations and a successful dining service simultaneously.
• Exceptional organizational skills, with the ability to switch between restaurant operations and live music/bar service effortlessly.
• A current Personal Licence Holder or a willingness to obtain one immediately.
• Financial acumen, with experience controlling stock, managing costs, and handling cash procedures.
• A true passion for hospitality, live music, and maintaining the highest standards of service and energy.

Perks of the Job

• Monthly bonus.
• 28 days paid holiday per year.
• 50% off visits to our venues.
• Complimentary membership to our sister venue the iconic Gerry’s Club.
• Full paid training and development provided.
• Be at the heart of London’s West End and the Soho theatre scene.
• A vibrant, fast-paced, and highly rewarding working environment.
• Opportunity for genuine career progression within an independent, established institution.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £35,000 – £40,000 yearly
Benefits: Monthly Bonus
Starting time: Immediate start!

About Greek Street Live: We are an independent bar under new ownership ready to move forward with a tight-nit, motivated team