Assistant Manager

Greene King; Chiswick; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Career progression across Greene King

Discount on brands for you and family

Employee assistance programme

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts on partner brands

Job summary

Greene King’s pub in Chiswick, London is seeking an Assistant Manager to help run a busy operation and lead by example. You’ll ensure customers and teams have a great time from the moment they step through the door.

You’ll support the General Manager, develop the team, uphold brand standards and safety, and adapt to busy shifts with strong communication and leadership. English proficiency is essential for allergen controls and safe service.

Qualifications

• Passionate about delivering amazing experiences for customers.
• Great people skills with strong communication and leadership abilities.
• Ability to think on your feet and adapt to busy shifts.
• Keen eye for detail and high standards in all tasks.
• Sufficient spoken and written English to perform role safely and understand allergen controls.

Responsibilities

• Support the General Manager in day-to-day running of the business.
• Lead the team to deliver excellent customer experiences.
• Model behaviours and support training and development.
• Uphold brand standards and ensure customer and team safety at all times.

Skills

leadership

communication

customer service

adaptability

attention to detail

Job description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Company Description

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.