Assistant Manager

The White Hart, Ford; Chippenham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A historic pub in Chippenham is seeking an experienced Assistant Manager to lead a motivated team. You will ensure exceptional customer service and play a key role in training staff, contributing to an engaging guest experience. This full-time role offers competitive pay and opportunities for growth within the company, including access to training programs and employee benefits.

Benefits

Career pathway and development

Fully funded apprenticeships

20% discount in all Young's Pubs

Free meals

28 days holiday

Company pension scheme

Qualifications

• Proven experience as an Assistant Manager in hospitality.
• Passion for delivering exceptional customer service.
• Pro-active approach to team management.

Responsibilities

• Lead and manage the pub team.
• Ensure exceptional customer service delivery.
• Train and develop team members.

Skills

Exceptional customer service

Team management

Motivation and enthusiasm

Job description

Overview

Assistant Manager – White Hart, Ford, Chippenham

£28,000.00 - £33,000.00 per annum plus service charge • Full time

The White Hart, Ford is a historic pub close to Chippenham. We offer 11 uniquely loveable bedrooms and a welcoming, dog-friendly environment where guests can enjoy a cosy drink, a hearty meal by the fireside, and a comfortable stay.

Our location is near Castle Combe and surrounded by Wiltshire countryside, with easy access to walking trails and nature walks. We are committed to providing an unforgettable guest experience across food and service.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM – a large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.