Assistant Manager

Greene King; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading pub chain as a team leader at Greene King, where you'll support the General Manager and lead a team to deliver exceptional customer experiences. Seeking individuals passionate about customer service and who can motivate others, this role offers great perks including career development opportunities and employee discounts.

Benefits

Competitive salary

Pension contributions

33% discount for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns and hotels

Referral bonus of up to £1,500

Access to Wagestream for early wage access

Up to 30% discount at Superdrug

Qualifications

• Passion for delivering outstanding customer experiences.
• Excellent communication and leadership skills to motivate the team.

Responsibilities

• Support the General Manager in daily operations and lead the team in their absence.
• Ensure brand standards and customer safety at all times.

Skills

Customer service

Leadership

Communication

Attention to detail

Job description

Support the General Manager in the day-to-day running of the business and lead the team in their absence.

Bring our brand to life by leading the team in delivering exceptional experiences for customers.

Act as a role model for the team, supporting training and development.

Champion brand standards and ensure customer and team safety at all times.

What you'll bring...

You should be passionate about delivering outstanding customer experiences.

Possess excellent communication and leadership skills to motivate and get the best from people.

Be able to think quickly and adapt to challenges during busy shifts.

Have a keen eye for detail and a strong desire to uphold high standards.

Additional Responsibilities

• Assist in the smooth operation of the pub, leading by example to ensure a great experience for customers and staff.

Join us at Hungry Horse, where our pubs foster community spirit with great food, drinks, and activities for all ages.

We offer:

• Competitive salary, pension contributions, and career development opportunities across our brands.
• 33% discount for you and 15% for loved ones on all our brands.
• Free employee assistance program supporting mental health, well-being, legal, and financial matters.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when your referred candidate is hired.
• Access to Wagestream for early wage access.
• Up to 30% discount at Superdrug, exclusive mobile discounts, and more.