Assistant Manager

Five Guys; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a forward-thinking burger restaurant known for its commitment to quality and customer satisfaction. As an Assistant Manager, you'll lead a passionate team, ensuring every burger and fry is cooked to perfection while fostering a positive work environment. This role offers incredible career growth opportunities, with potential progression to senior management positions. Enjoy a range of rewards, including bonuses, paid holidays, and employee discounts, all while working in a family-oriented atmosphere that values integrity, enthusiasm, and competitiveness.

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Long service Love2Shop vouchers

33 Days paid holiday

Paid breaks

Free burgers, fries, and shakes

Life assurance

Wagestream access

Enhanced Maternity & Paternity Leave

Qualifications

• Strong leadership and people skills for managing teams.
• Ability to ensure customer satisfaction and handle complaints.

Responsibilities

• Manage Shift Managers and Crew for effective operations.
• Create a positive work environment and drive sales.

Skills

People skills

Customer service excellence

Hands-on leadership

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. Today, we're still very much a family-oriented company, characterized by integrity, enthusiasm, competitiveness, and a proactive attitude.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to GBP2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards: GBP500 at 5 years, GBP1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions such as Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People skills and hands-on leadership
• Customer service excellence

WHAT YOU'LL BE DOING

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating a positive work environment where staff enjoy their work
• Ensuring customer satisfaction and handling complaints effectively
• Leading by example, working alongside the team on the line and floor
• Supporting the General Manager and achieving store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing team talent to build a strong pipeline

INCREDIBLE CAREERS WITH FIVE GUYS

• If ambitious, we provide support and tools for career growth
• Potential progression to Deputy General Manager, General Manager, and beyond into roles such as Area Trainer, District Manager, or Support Office positions
• Five Guys offers more than a job — it’s a career!