Assistant Manager

Crew Clothing Company; Cambridge; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company in the luxury fashion industry seeks an Assistant Manager for their store in Cambridge. The role involves driving sales, optimizing team performance, maintaining high merchandising standards, and creating an exceptional shopping experience for customers. The candidate should be passionate about customer service and retail.

Benefits

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Qualifications

• Essential experience in retail with strong customer service focus.
• Good communication skills are necessary.

Responsibilities

• Achieve sales targets while promoting the product and brand.
• Provide accurate product information and create an inviting atmosphere.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

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To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand
2. Provide accurate information about our product to the customer, including features, benefits, and stock availability
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction
4. Create an inviting and welcoming atmosphere for our customers
5. Process sales transactions with care and in line with company guidelines
6. Demonstrate flexibility to meet the needs of the store

Purpose of the role

To assist the manager in driving consistent improvement to the store's sales, KPIs, and all other areas of measured success. To help recruit, retain, motivate, and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand
2. Provide accurate information about our product to the customer, including features, benefits, and stock availability
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction
4. Create an inviting and welcoming atmosphere for our customers
5. Process sales transactions with care and in line with company guidelines
6. Demonstrate flexibility to meet the needs of the store

Key Skills and Experience:

Essential

• Customer service focused
• Good communication skills
• Experience in retail industry

Desirable

• Good IT skills
• Experience of working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth