Assistant Manager

Dev; Burtonwood; On-site; GBP 14,000 - 23,000; Full time

Benefits offered by this job

Free on-site parking

Employee discounts

Contributory pension

Career progression

Hotel discounts for family

Job summary

Colten Care is recruiting an Assistant Manager for Welcome Break at Burtonwood Forecourt Petrol Station. You will support the Unit Business Manager across people management, sales and profitability in a fast-paced environment.

We offer a competitive salary up to £22,500 with an on-shift meal allowance, 30 days' holiday (rising with service), and generous employee discounts. This role includes training and a clear career path within Welcome Break's brands.

Qualifications

• Experience in a supervisor or management role in customer service.
• Passion for delivering great customer service.
• Ability to motivate others and lead by example.
• Ability to multitask across tasks.
• Business-minded with focus on profitable sales growth.
• Ambition to develop management career.

Responsibilities

• Support the Unit Business Manager in people management and operations.
• Drive sales and profitability.
• Provide training and development to staff.
• Ensure excellent customer service.
• Manage multiple tasks in a fast-paced environment.

Skills

Customer service management

People management

Multi-tasking

Sales focus

Business-minded

Career ambition

Job description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following communities do not hesitate to register, even if you feel that this particular opportunity is not the right fit for you.

Company Name: Colten Care

Job Description

Welcome Break, Burtonwood Forecourt Petrol Station, WA5 3AX

Up to £22,500plus on shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren't born, they're made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you'll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It's fast-paced and demanding but we'll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Key benefits for Assistant Managers:

• Competitive salary plus £10 on shift meal allowance
• 30 days' holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 44 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniform, everyone works for Welcome Break.

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.