assistant manager

Five Guys; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A popular burger chain in Brighton seeks an Assistant Manager to inspire and coach teams, ensuring excellent customer service. The role involves managing daily operations, driving sales, and developing talent within the restaurant. The successful candidate will enjoy a range of perks, including a bonus scheme and career advancement opportunities.

Benefits

Achievable bonus scheme up to 15%

Free burgers, fries, and shakes on shift

Life assurance

Career development opportunities

Qualifications

• Experience in a leadership role, preferably in a restaurant environment.
• Strong communication and interpersonal skills.
• Ability to drive sales and manage budgets.

Responsibilities

• Lead teams to ensure profitability and optimize sales opportunities.
• Support daily operations and manage crew performance.
• Resolve customer complaints in a professional manner.

Skills

Hands-on leadership skills

Coaching

Customer service excellence

Job description

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In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share responsibility for the restaurant’s success. This includes leading, inspiring, and coaching teams to ensure profitability, optimize sales opportunities, and deliver excellent customer service.

Our Assistant Managers demonstrate leadership, coaching, and direction, embodying our values for their team and customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers - 5 years £, 10 years £1
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions – “Fry Cup” and “Olympics”
• Employee discount program – Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave

AS AN ASSISTANT MANAGER, YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of quality food
• Providing an exceptional experience for your team and creating a positive work environment
• Ensuring customer satisfaction and handling complaints professionally
• Leading by example, working hands-on with the team and customers
• Supporting your General Manager and store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations and planning for the future
• Leading with our core values
• Developing your team to build a strong talent pipeline

AS AN ASSISTANT MANAGER, YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People – Hands-on leadership skills and experience

CAREER OPPORTUNITIES WITH FIVE GUYS

• If you are ambitious and eager to grow, we provide support and tools to advance your career.
• Your next step could be Deputy General Manager or General Manager, leading to roles such as Area Trainer, District Manager, or positions within the Support Office.
• Five Guys offers more than a job – it’s a career!