Assistant Manager

TieTalent; Bridgend; On-site; GBP 25,000 - 35,000; Full time

Job summary

TieTalent is looking for an enthusiastic Assistant Manager who will lead teams and ensure exceptional customer experiences in a vibrant restaurant. This role offers a supportive and positive environment with opportunities for career growth, along with various employee perks and a bonus scheme that rewards performance.

Benefits

Achievable bonus scheme (up to 15% of annual salary)

Secret Shopper bonus (up to £2,000)

33 Days paid holiday

Free burgers, fries, and shakes while on shift

Life assurance

Paid breaks

Development opportunities

Qualifications

• Hands-on leadership skills in a restaurant environment.
• Experience supporting teams in a customer service role.
• Ability to drive sales and manage costs.

Responsibilities

• Lead and inspire teams to ensure profitability and excellent service.
• Manage daily operations and drive sales in collaboration with the General Manager.
• Handle customer feedback and complaints promptly and efficiently.

Skills

Leadership

Customer Service

Coaching

Team Building

Job description

Assistant Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share responsibility for the restaurant's success. This includes leading, inspiring, and coaching the teams to ensure profitability, optimize sales opportunities, and deliver excellent customer service. Our Assistant Managers demonstrate leadership, coaching, and direction, bringing our values to life for their team and customers.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, the financial wellbeing app with flexible benefits

OTHER AWESOME PERKS

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow your career with us!
• Enhanced Maternity & Paternity Leave
• Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect burgers and fries
• Providing an above-and-beyond experience for your team in a positive working environment
• Ensuring every customer is delighted with their order and experience, handling complaints promptly and honestly
• Leading by example, working hands-on on the line and with customers
• Supporting your General Manager and delivering store results
• Owning your P&L, driving sales, and controlling costs
• Managing daily operations with a focus on long-term planning
• Leading with our values
• Developing your team for a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• People - hands-on leadership skills
• Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

• If ambitious, we provide support and tools to build your career.
• Your next step could be Deputy General Manager or General Manager, leading to roles like Area Trainer, District Manager, or in the Support Office.
• Five Guys isn't just a job—it's a career!