Assistant Manager

Signature Pub Group Ltd.; Bridge of Allan; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known pub group in Scotland is seeking a full-time Assistant Manager to ensure excellent customer service and assist in daily operations. The role includes supervising staff, managing inventory, and ensuring regulatory compliance. Ideal candidates should possess strong leadership, communication, and problem-solving skills. This position offers staff discounts, an employee assistance program, and additional leave for long service.

Benefits

Staff discount ranging from 25% to 50% on F&B

Employee Assistance Programme

Extra annual leave days based on service

Qualifications

• Experience in a managerial role preferred.
• Strong focus on customer service excellence and team leadership.
• Ability to manage time and prioritize effectively.

Responsibilities

• Maintain high levels of customer satisfaction and service.
• Assist in daily operations and staff management.
• Monitor inventory and order supplies as needed.
• Ensure compliance with health and safety regulations.

Skills

Leadership & Teamwork

Communication Skills

Problem-Solving & Decision-Making

Time Management & Organisation

Customer Service Skills

Job description

The Meadowpark is hiring a full time Assistant Manager.

Assistant Manager Duties

· Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.

· Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.

· Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.

· Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.

· Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.

Required Skills

· Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.

· Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.

· Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.

· Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.

· Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.

Benefits

On top of pay - also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.