Assistant Manager

Five Guys; Brechin; On-site; GBP 25,000 - 32,000; Full time

Job summary

Five Guys, a renowned burger restaurant in the UK, is looking for an Assistant Manager. This role involves collaborating with the General Manager, managing staff, and ensuring top-notch customer experiences. Ideal candidates will have hands-on leadership skills and a passion for delivering excellent service. Opportunities for career progression are available, making this an exciting journey in the food service industry.

Benefits

An achievable bonus scheme worth up to 15% of annual salary

33 Days paid holiday

Paid breaks

Free burgers, fries, and shakes on shift

Life assurance

Enhanced maternity & paternity leave

Pension scheme

Employee discount through Five Guys Perks

Qualifications

• Passionate about Burgers and Fries.
• Aligns with company values: Competitive, Enthusiastic, Family, Get It Done, Integrity.

Responsibilities

• Manage Shift Managers and Crew.
• Ensure customer satisfaction and handle complaints effectively.
• Support the General Manager in achieving store results.

Skills

Customer service skills

Hands-on leadership experience

Job description

Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

Role Overview

In each restaurant, you'll find talented Assistant Managers working alongside the General Manager to share responsibility for the restaurant's success. This includes leading, inspiring, and coaching teams to ensure profitability, maximize sales opportunities, and deliver excellent customer service. Assistant Managers demonstrate leadership, coaching, and direction, embodying our values for their team and customers.

Rewards

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream for financial wellbeing

Other Perks

• Days out and social events
• Invitation to the annual Assistant Manager conference
• Team competitions such as Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and employee assistance program (EAP)
• Development opportunities for career growth
• Enhanced maternity & paternity leave
• Pension scheme

Responsibilities

• Manage Shift Managers and Crew
• Support the delivery of high-quality burgers and fries
• Create an engaging work environment where team members enjoy their work
• Ensure customer satisfaction and handle complaints effectively
• Lead by example, working hands-on on the floor
• Support the General Manager in achieving store results
• Own your P&L, driving sales and controlling costs
• Manage daily operations and plan for the future
• Lead with our core values
• Develop team talent for succession planning

Ideal Candidate

• Passionate about Burgers and Fries
• Aligns with our values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• Hands-on leadership experience
• Excellent customer service skills

Career Progression

• If ambitious, support and tools are available to advance your career
• Potential next steps include Deputy General Manager, General Manager, Area Trainer, District Manager, or Support Office roles
• Five Guys offers a real career, not just a job!