Assistant Manager

Butcombe Pubs & Inns; Bournemouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join Butcombe Pubs & Inns as an Assistant Manager to lead a dynamic front-of-house team in Bournemouth. This role focuses on delivering outstanding customer service in a vibrant pub environment, contributing to creating memorable guest experiences while enjoying growth opportunities in a supportive atmosphere.

Benefits

Flexible Hours

Length of Service Awards

Extra Holiday for Your Birthday

Team Perks (30% discount at all Butcombe Pubs & Inns)

Wellbeing Support

Qualifications

• Passionate about hospitality and customer service.
• Ability to lead and support a dynamic team.
• Experience in a fast-paced environment preferred.

Responsibilities

• Lead the front-of-house team ensuring exceptional service.
• Support the smooth running of the venue.
• Engage warmly with guests to enhance their experience.

Skills

Customer Service

Leadership

Team Collaboration

Job description

Join Our Front-of-House Team at Butcombe Pubs & Inns: Bring Passion and Excellence to Exceptional Guest Experiences!

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality. https://butcombe.com/

Are you passionate about hospitality and ready to take the next step in your career? We’re looking for a dynamic Assistant Manager to help lead our team, deliver exceptional customer service, and support the smooth running of our venue. If you’re a people-focused leader with a flair for creating unforgettable guest experiences, we want to hear from you!

We’re looking for passionate, customer-focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

The Pavilion Arms is a newly refurbished Bournemouth pub with 11 beautiful boutique bedrooms, located just 15 minutes’ walk from the town centre and its famous beaches, and only a 10 minute walk from the train and bus station.

On the menu we’re passionate about seasonality and locally sourced ingredients, working closely with our suppliers to create exciting takes on British pub classics, and a focus on fresh fish, seafood and steaks. Behind the bar you’ll find award-winning Butcombe beer and cider, and a great selection of wines and cocktails.

Our stylish bedrooms are full of personal touches, with super comfy beds and stunning bathrooms. Whether you’re planning a Bournemouth beach break with the family or a romantic Dorset escape, we’ll make it special.

Outside, our covered terrace area and rear beer garden are perfect spaces for al fresco drinking and dining all year round.

Why Join Us?

• Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.
• Award-Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.
• Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.
• Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.
• A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.
  
  

What’s in it for you?

• Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
• Award-Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.
• Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.
• Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
• Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.
• Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
• Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.
• Training & Development: Benefit from bespoke training plans and career progression support.
• Learning & Development: Access a wide range of industry courses and personal growth opportunities.
• Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
• Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.
  
  

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests.

Apply Today and Join the Butcombe Family!