Assistant Manager

JR United Kingdom; Bolton; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading automotive services provider in Bolton is seeking an Assistant Manager to deliver top-notch customer service and manage workshop operations. The ideal candidate will have mechanical skills and experience in customer management. Attractive benefits and uncapped bonus potential available. Join a dynamic team focused on delivering excellent vehicle service and maintenance.

Benefits

5.6 weeks' annual leave

Discounts on garage bills and Halfords products

Financial planning support

Pension scheme and life assurance

Health cash plan

Access to GP 24/7

Bonus opportunities

Qualifications

• Proven experience in managing customer satisfaction.
• Capable of coaching and developing team members.
• Mechanical skills or automotive experience preferred.
• Experience meeting compliance standards in health and safety.
• Strong verbal and written communication abilities.
• Must be IT proficient and willing to learn new systems.
• Skilled in managing time effectively.

Responsibilities

• Support the Centre Manager in daily operations.
• Lead and motivate the team to achieve business goals.
• Ensure high standards of customer service.
• Work in the workshop with technicians as needed.
• Drive profitability and enhance customer journeys.

Skills

Customer satisfaction management

Coaching and training

Technical/mechanical skills

Health and safety compliance

Excellent communication skills

IT proficiency

Time management

Valid driving licence

Job description

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Assistant Manager, Bolton, Greater Manchester

Client:

Halfords

Location:

Bolton, Greater Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.08.2025

Expiry Date:

18.09.2025

Job Description:

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. You’ll play a pivotal role in driving the centre's success.

Ready for the next step in management with the UK’s largest automotive service, maintenance, and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have had previous hands-on experience as a mechanic, as you will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this could be the perfect opportunity for you. Don’t delay, apply today!

• Average uncapped bonus of £7,100 per year (with potential to earn more)

• 5 days a week

• Earn extra with our refer-a-friend scheme – T&C’s Apply.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share Save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training plus the ATA & MOT Tester Qualifications.

Skills and experience

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our One Halfords Family.