Assistant Manager

Halfords; Blyth; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading vehicle services provider in Blyth is seeking an Assistant Manager to blend workshop activity with centre leadership. This role focuses on driving business performance and enhancing customer experience. The ideal candidate will have mechanical experience and exceptional management skills. Competitive salary up to £32,000 with additional benefits including bonuses and discounts.

Benefits

Salary up to £32,000

Average bonus of £7,100

Discounts on products

Pension scheme

Health cash plan

Career progression opportunities

Responsibilities

• Support daily sales and customer service in the workshop.
• Drive business performance through effective leadership.
• Enhance customer experience initiatives.

Skills

Customer satisfaction management

Coaching/training

Mechanical ability

Health and Safety compliance

Communication skills

IT proficiency

Time management

Valid driving licence

Job description

Overview

As an Assistant Manager, you'll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don\'t delay apply today! We\'re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We\'re the UK\'s leading retailer of motoring and cycling products and services, and the UK\'s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Qualifications / Experience

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training in the moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

Responsibilities and Context

Join us in a role that blends workshop activity with centre leadership to support daily sales and customer service, while contributing to business performance and customer experience initiatives.

Benefits

• Maximum amount £32,000 per annum
• Average uncapped bonus of £7,100 per year (with potential to earn more)
• 5 days a week (This centre is closed on Sundays)
• Earn extra with our refer a friend scheme - T&C\'s Apply.
• 5.6 weeks\' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount
• Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.