Assistant Manager

Turtle Bay; Birmingham, West Midlands Combined Authority, Metropolitan Borough of Solihull; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic team as an Assistant Manager at an exciting establishment dedicated to delivering Caribbean Good Times! This role offers a unique opportunity to develop your management skills while leading a passionate team. You'll enjoy industry-leading training, a fun work environment, and the chance to create unforgettable experiences for guests. With a focus on team development and progression, this position is perfect for someone looking to grow in the hospitality industry. Experience the joy of Caribbean culture and make a significant impact in a lively setting that values work-life balance and employee well-being.

Benefits

Subsidized team food menu

Access to wages before payday

Management bonuses

4-day working week

Apprenticeship opportunities

Referral bonus scheme

Fast progression opportunities

Annual Bay Rocks festival

Enhanced maternity pay

70% discount at restaurants

Qualifications

• Experience in managing teams and providing excellent customer service.
• Ability to lead by example and support team development.

Responsibilities

• Lead and support teams to deliver exceptional guest experiences.
• Manage stock, recruitment, and team check-ins effectively.

Skills

Team Leadership

Management Skills

Customer Service

Recruitment

Education

Level 3 Management Qualification

Job description

Assistant Manager – Solihull

We’re looking for an Assistant Manager to join our Turtle Bay Family in Solihull.

Our Assistant Managers are amazing hosts, entertainers and guest-experts. They lead by example and support our teams to develop their skills and deliver magical Caribbean Good Times!

As an Assistant Manager, you’ll receive industry-leading training and support to develop your management skills. You’ll develop your skills in stock and management, recruitment, team check-ins and holding pre-shift briefs whilst having fun and creating the magic of the Caribbean for our guests!

Our Assistant Manager benefits…

• Experience a taste of the Caribbean on every shift with our subsidized team food menu
• Access to wages before pay day with Hasteepay
• Amazing management bonuses!
• A 4-day working week! Improve your work-life balance with our industry-leading ‘4 Days at the Bay’ rota
• Apprenticeship opportunities – supporting you to achieve a Level 3 Management qualification with our Antigua course
• Turtle Talent referral bonus scheme – up to £1,000 bonus for successful referrals
• Fast progression with excellent training and regular opportunities, such as new site opening secondments! We’ll support you to become the next Deputy Manager
• You’ll be invited to our annual Bay Rocks festival with amazing headline acts, lots of free cocktails and tasty street food!
• Enhanced maternity pay
• 24-hour employee helpline
• 70% discount at our restaurants for you and up to 6 friends
• Exclusive team discounts from hundreds of retailers
• Relocation payment opportunities
• Wellbeing Champions in each restaurant to support our teams
• Loyalty bonuses - £100 for every year you work with us!

Caribbean Good Times

It is really that simple! For us food and drink are just two of our ingredients. We’re in the business of ‘Making People Happy!’ Simply put, Turtle Bay is driven to be the best place for a “Caribbean Good Time”.

The Caribbean is one of the most diverse places in the world and it is filled with cultural celebration. At Turtle Bay we embrace the culture of the Caribbean to deliver a magical experience for our guests, taking inspiration from the music, food, drink and of course, those chilled out vibes.