Assistant Manager

Bella Italia Birmingham; Birmingham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

45-hour contract

Quarterly bonus

Tronc eligibility

Food & drinks discounts

Apprenticeships Level 4

Employee wellbeing programme

Pay advances & perks

Job summary

Bella Italia Birmingham is seeking an Assistant Manager who is passionate about hospitality and people leadership. You will help deliver an exceptional guest experience, drive performance, and lead a motivated team in a fast-paced, guest-first environment.

Join a family-like culture with extensive employee benefits, strong growth opportunities, and a focus on wellbeing and development. If you value teamwork and hospitality, this role is for you.

Qualifications

• Demonstrated passion for hospitality and people leadership.
• Ability to inspire and develop a team in a fast-paced setting.
• Strong focus on guest experience and service quality.
• Willingness to drive performance and brand goals.

Responsibilities

• Deliver an unforgettable guest experience with warmth and energy.
• Drive performance to meet restaurant and brand goals.
• Inspire and lead the team, fostering a fun, motivating environment.
• Ensure safety, compliance, and smooth daily operations.
• Make commercially aware decisions impacting the wider business.

Skills

Hospitality leadership

Guest experience

Team development

Customer service

Job description

At Bella Italia, we believe that the best moments in life are spent with loved ones—sharing food, friendship, laughter, and the joy of the Italian table. If you’re passionate about people, hospitality, and leadership, then this is the role for you!

Come and be part of our family as an Assistant Manager.

Why Join Bella?

We know that a happy team creates the best guest experiences, so we offer:

• A Competitive Package – 45-hour contract ,quarterly bonus and an opportunity to earn Tronc.
• Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.
• Career Growth – Fully funded apprenticeships in Hospitality Management (Level 4).
• Wellbeing & Support – Our Employee Assistance Programme includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.
• Perks & Rewards – Access to wages before payday, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Competitions & Events – Win a trip to Italy, take part in team parties, and celebrate successes together!

What You’ll Do as an Assistant Manager:

• Deliver an unforgettable guest experience—ensuring every visit is filled with warmth, energy, and delicious food.
• Drive performance—striving to achieve and improve restaurant and brand goals.
• Inspire & lead your team—creating a fun and motivating environment while developing internal talent.
• Ensure safety & compliance—keeping the restaurant safe, legal, and operating smoothly.
• Be commercially aware understanding how decisions impact the wider business and making smart financial choices.

Who We’re Looking For:

If you’ve got a real love for hospitality, enjoy bringing people together, and thrive in the buzz of a fast‑paced, guest‑first environment, you might just be the perfect fit for us.

At Bella Italia, our teams are like family. We put people at the heart of everything we do, creating a welcoming, inclusive workplace where you can be yourself, feel supported, and grow your career. If you need any reasonable adjustments during the hiring process, just let us know – we’ve got you.

Thinking about using AI tools for your application? They can be great for getting started, but what really makes an application shine is you, your energy, experience, personality, and leadership style.

What’s the process?

Application → CV review → friendly phone chat → first‑stage interview → second‑stage interview → offer and onboarding

At Bella Italia, we don’t just look for experience – we look for people with a genuine love for hospitality who care about their teams and our guests. If that sounds like you, we’d love to welcome you to the family.