Assistant Manager

SmartRecruiters, Inc.; Birdlip; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

Brand discounts

Training & development

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King’s Venture Hotels is seeking an Assistant Manager to join a busy pub management team. You will support the General Manager, lead the team to deliver outstanding guest experiences, and uphold brand standards with a focus on safety and allergen controls.

You will also train and develop staff, ensuring smooth daily operations and a welcoming environment for customers and colleagues alike.

Qualifications

• Ability to lead a team and drive daily operations.
• Passion for delivering exceptional customer experiences.
• Strong communication and interpersonal skills.
• English proficiency sufficient for safety and allergen controls.

Responsibilities

• Assist General Manager in day-to-day operations.
• Lead the team to deliver exceptional customer experiences.
• Support training and development for staff.
• Maintain brand standards and ensure safety during shifts.

Skills

Leadership

Customer service

People skills

Communication

Job description

• Salary for Advertising: £33,000 - £37,000 + Bonus

Company Description

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.

Job Description

As Assistant Manager, you’llbe at the heart of our management team, helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.

Qualifications

What you'll do as an Assistant Manager...

• Support the General Manager in the day to day running of the business and leading the business in their absence.
• Bring our brand to life by leading the team in delivering amazing experiences for our customers.
• Act as a role model for the team and support with training and development.
• Be a champion of brand standards & ensure customer & team safety at all times.

What you'll bring...

• You’ll be passionate about delivering amazing experiences for customers.
• You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A keen eye for every small detail and a desire to uphold high standards in all that you do.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…#LI-CA1

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.