Assistant Manager

JR United Kingdom; Bicester; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading accessories retailer in Bicester is looking for an Assistant Store Manager to support store operations and enhance customer experience. This role demands strong sales and customer service skills, along with the ability to motivate and develop a high-performing team. The ideal candidate will bring proven retail management experience and a passion for luxury products. A competitive salary, bonus, and a uniform allowance are included in the package.

Benefits

Competitive salary

Bonus

Generous annual uniform allowance

Qualifications

• Proven experience in retail management.
• Passion for customer service and retail.
• Ability to drive sales and profitability.

Responsibilities

• Support store manager in daily management.
• Ensure a high-quality customer service experience.
• Educate and influence the team on the sales floor.

Skills

Sales driving experience

Customer service excellence

Data analysis

Strong communication

Adaptability

Positive attitude

Job description

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Assistant Store Manager| Bicester Village | |Up to £35,000 +Benefits

Every retailer talks about how important their company culture is. Our client, one of the UK's & Ireland's leading accessories retailer really means it. This is an opportunity to be part of a brand new store opening and a really exciting to time to join.
Although a mainstay in the high street the brand is really looking to elevate it's customer experience, there will be a CRM suite on site so a passion for that luxury one 2 one service is paramount for this role.

This is a business that achieves its targets through delivering the gold standard of customer experience and operational excellence. You'll be responsible for working with the store manager to ensure that developing, empowering and encouraging talent in your store will be top of the agenda. In return, you'll get the development you need to be even more effective. And you'll be part of a business that, as other candidates we've placed have told us, really is a refreshing, rewarding place to be. You'll already have Assistant Management experience in the beauty/fashion/jewellery/accessories market.

As Assistant Store Manager, your responsibilities will include:

• Support the store manager in motivating the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary customer service
• Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution
• You will be trained thoroughly in our hand-crafted luxury product to become an expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

About you

As Assistant Store Manager you'll have:

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• An ability to understand the importance of local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
• Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude with a contagious enthusiasm for the brands product and core values
• A well-presented appearance with a taste for desirable products and a passion for retail

What's in it for you?

As Assistant Store Manager you'll get:

• A highly competitive salary
• Bonus
• A generous annual uniform allowance that you can spend on to express yourself and your individuality!

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