Assistant Manager

Cotswold Inns and Hotels Ltd.; Bibury; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Discounts on food & drink

Tips paid weekly

Discounted hotel stays

Healthcare Cash Plan

My Fuller’s benefits platform

Induction and training

Wagestream access

Job summary

Cotswold Inns and Hotels Ltd. is seeking an Assistant Manager for The Swan in Bibury to oversee daily operations, foster a welcoming atmosphere for guests and colleagues, and ensure exceptional service with a personal touch.

You will join a trusted Fuller’s family, benefit from ongoing training, and access a broad range of career paths across our pubs and hotels, plus generous staff perks and discounts.

Qualifications

• Experience leading hospitality teams and delivering guest-focused service.
• Strong communication and interpersonal skills across diverse teams.
• Comfortable making quick, sound decisions to keep the operation running smoothly.
• Able to manage day-to-day operations in a busy hotel environment.

Skills

Leadership

People skills

Communication

Decision making

Team management

Guest service

Fast-paced

Problem solving

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Swan in Bibury, a former Cotswold coaching inn is located on the enchanting banks of the River Coln. Offering 22 guest rooms including accommodation in one of the four garden cottage suites, The Hotel also has a welcoming bar and popular brasserie.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in an Assistant Manager:

• Ability to create a friendly atmosphere for the team and customers.
• A hands‑on leader with the ability to manage the day‑to‑day running of the business.
• A confident manager with great decision‑making skills.
• Enjoy working in a fast‑paced environment.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.