Head Housekeeper

The Swan, Bibury; Cirencester; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

25% food and drink discount

Wagestream draw-pay access

Healthcare Cash Plan

Full induction and training

Discounted hotel stays

My Fuller’s benefits platform

Job summary

The Swan, Bibury is seeking a Head Housekeeper to lead the housekeeping team and uphold exceptional cleanliness and guest-focused service across our property. Work with a dedicated team to ensure high standards and a welcoming environment for all guests.

You will drive a culture of teamwork, efficiency, and attention to detail while maintaining a positive staff atmosphere and contributing to the overall guest experience at this picturesque Cotswold inn.

Qualifications

• Experience leading a housekeeping team.
• Ability to maintain high cleanliness standards in a fast-paced environment.
• Strong organizational skills.
• Pride in setting high standards and contributing to business success.

Responsibilities

• Lead a team of housekeepers to create a memorable guest experience through impeccable cleanliness and attention to detail.
• Maintain exceptional housekeeping standards while managing the fast-paced workload efficiently.
• Create a positive and supportive work environment for the housekeeping team, leading by example.
• Demonstrate strong organisational skills.
• Take pride in setting high standards and contributing to the success of the business.

Skills

Team leadership

Organizational skills

Attention to detail

Guest service

Job description

At Cotswold Inns & Hotels, we pride ourselves on creating unforgettable experiences in some of the most beautiful locations in the Cotswold’s. Whether it’s a wedding reception, board meeting, holiday of a lifetime, or a Christmas feast, we believe in delivering warm hospitality and exceptional service with a personal touch every single day. The teams in our collection of characterful hotels thrive on individuality, integrity, and a deep connection to our communities.

With Fuller’s values at our core – doing things the right way, being part of the family, celebrating individuality, and always asking what’s next? – we invite you to bring your true self and grow with us in a place where tradition and personality are both treasured.

The Swan in Bibury, a former Cotswold coaching inn is located on the enchanting banks of the River Coln. Offering 22 guest rooms including accommodation in one of the four garden cottage suites, The Hotel also has a welcoming bar and popular brasserie.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Head Housekeeper:

• Lead a team of housekeepers to create a memorable experience for every guest through impeccable cleanliness and attention to detail.
• Maintain exceptional housekeeping standards while managing the fast-paced workload efficiently.
• Create a positive and supportive work environment for the housekeeping team, leading by example.
• Demonstrate strong organisational skills.
• Take pride in setting high standards and contributing to the success of the business.