Assistant Manager

Caffe Nero; Beverley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular coffee chain in Beverley is seeking an Assistant Manager to enhance customer satisfaction and support their team. This role offers training opportunities, career progression, and significant discounts on food and beverages. With a starting salary of £12.41 per hour, you're encouraged to bring energy and a customer-first attitude. Join a supportive environment and take part in various company events.

Benefits

Unlimited free handmade drinks

Up to 75% off food and drinks when on shift

50% off handmade drinks when off shift

Recommend A Friend Scheme up to £750

Length of service recognition

Access to benefits platform and discounts

Incentive scheme for customer satisfaction

Qualifications

• Experience as a Supervisor or Assistant Manager in a busy customer-facing environment.
• Strong people skills, caring about team welfare and development.
• Passion for the Caffè Nero brand.

Responsibilities

• Support in the running of the store providing excellent customer service.
• Grow and develop your own team.
• Meet and exceed business targets.

Skills

People focused

Customer service

Target-driven

Job description

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.

What you can expect

• Brilliant training - no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
• 50% off all handmade drinks and 40% off everything else when you're off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.

To be successful you will

• Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
• Be people focused - really caring about the welfare and development of your team.
• Love the challenge of meeting business targets.
• Strive for excellence, always.
• Be passionate about the Caffè Nero brand!

Why choose us?

When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. You'll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered. For more details please contact the employer.