Assistant Manager

The Rank Group plc; Barrow upon Trent; On-site; GBP 32,500 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Paid Breaks

Exclusive Rewards Platform

50% Off Food & Soft Drinks

Pension & Life Assurance

Company Sick Pay Scheme

Career Development

Job summary

Mecca Bingo in Barrow upon Trent is seeking an Assistant Manager to lead a lively team and partner with the General Manager to set standards and create a welcoming guest experience.

You will drive daily operations, inspire colleagues, deliver memorable service, and help maximise performance while upholding brand values. Competitive salary from £32,500 plus perks and opportunities for development.

Qualifications

• Leadership experience in a fast-paced customer environment.
• Strong customer-service mindset and guest focus.
• Experience overseeing daily operations and ensuring smooth delivery of services.
• Excellent communication with guests and colleagues, solution-led approach.
• Willingness to lead by example and get hands-on when needed.
• Understanding of KPIs, cost control and driving performance.
• Ability to adapt under pressure and manage competing priorities.
• Experience coaching and developing team members.

Responsibilities

• Lead and inspire a passionate team
• Deliver exceptional customer experiences every day
• Drive results and keep operations running smoothly
• Coach and develop your team to be the best they can be

Skills

Leadership

Customer-focused

Operational know-how

Communication skills

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

At Mecca, we are all about bringing people together for unforgettable experiences. For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything we do, which is why we need exceptional people and couldn’t do it without them.

Competitive Salary: From £32,500 + Amazing Perks!

Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You’ll work hand-in-hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer.

Why You’ll Love It Here

• Competitive Salary – From £32,500
• Paid Breaks – because your time matters
• Exclusive Rewards Platform – discounts on travel, shopping, dining & more
• 50% Off Food & Soft Drinks – for you and up to three friends
• Pension & Life Assurance – we’ve got your future covered
• Company Sick Pay Scheme – support when you need it
• Career Development – Access to one of the UK's leading LMS platform

Your Impact

• Lead and inspire a passionate team
• Deliver exceptional customer experiences every day
• Drive results and keep operations running smoothly
• Coach and develop your team to be the best they can be

Where?

Buton on Trent

To Shine as an Assistant Manager at Mecca Bingo, you’ll bring:

• Leadership Experience – proven ability to motivate, support and guide a team in a fast paced customer environment
• Customer-Focused Mindset – you’re passionate about delivering outstanding service and memorable experiences
• Operational Know-How – experience overseeing daily operations, ensuring everything runs smoothly and efficiently
• Great Communication Skills – confident engaging with guests and colleagues, resolving issues with a positive, solution-led approach
• A Hands-On Attitude – willing to roll up your sleeves and lead by example
• Commercial Awareness – understanding of KPIs, cost control, and ways to drive performance
• Adaptability – comfortable working under pressure and finding creative ways to overcome challenges
• Team Development Skills – experience coaching others, giving feedback, and supporting growth

Why join us?

• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication
• Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role
• People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive
• High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued
• Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.