Assistant Manager

Halfords; Aylesbury; On-site; GBP 26,000 - 33,000; Full time

Job summary

Join a leading automotive service provider as an Assistant Manager in Aylesbury! This role offers a unique blend of management and hands-on experience in a dynamic environment. You will work closely with the Centre Manager, focusing on enhancing customer satisfaction and driving business performance. With opportunities for career progression, training, and an attractive bonus scheme, this is a fantastic chance to grow within the UK's largest automotive service and repair business. If you have a passion for customer experience and a desire to lead, this could be the perfect fit for you!

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries and shopping

Family & Friends Discount Events

Trade Price Bike opportunity

Financial planning support via Wagestream

24/7 GP Access

Share save scheme with discount

Health Cash Plan

Qualifications

• Experience in high customer satisfaction and effective management.
• Technical ability and compliance with health and safety standards.

Responsibilities

• Assist the Centre Manager in daily operations and customer service.
• Work alongside technicians in the workshop to ensure productivity.

Skills

Customer satisfaction management

Coaching and training

Technical/Mechanical ability

Health and Safety compliance

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 553486
Work type: Full time
Site: Aylesbury
Categories: Mechanic, Autocentre Management
Location: Buckinghamshire
Salary: £26,780 to £32,136 per annum + bonus
Business Area: National Tyres and Autocare

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!

As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer's journey. Ideally, you will have had previous hands-on experience as a mechanic, as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Average uncapped bonus: £7100 per year (with potential to earn more)
Work schedule: 5 days a week (This centre is closed on Sundays)
Additional earnings: Earn extra with our refer a friend scheme – T&C’s Apply.

Benefits Include:

1. 5.6 weeks’ annual leave
2. Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
3. Discounts on groceries, shopping, insurance, days out, restaurants, and more
4. Family & Friends Discount Events
5. Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
6. Financial planning support via Wagestream - access up to 30% of your salary in advance
7. GP Access, 364 days a year, 24 hours a day
8. Join the Share save scheme with a 20% discount on shares
9. Health Cash Plan – to access wellbeing services and claim back healthcare costs
10. Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords, including access to hybrid training and the ATA & MOT Tester Qualifications.

Skills and Experience:

• Experience / Ability to deliver high customer satisfaction and experience through effective management
• Experience / Ability to deliver coaching/training in the moment to colleagues
• Technical/Mechanical ability or experience
• Experience of meeting compliance standards across Health and Safety
• Excellent communication skills, verbally and in writing
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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