Assistant Manager

Conningbrook Hotel, Ashford; Ashford; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

TipJar gratuities distributed weekly

Employee assistance programme

Wellbeing support

Career development programmes

Discounts: food and accommodation

Job summary

the Coaching Inn Group is seeking an Assistant Manager to join our hospitality team. You will lead shifts, inspire and develop staff, and ensure memorable guest moments across our historic venues.

We value work-life balance, development opportunities, and a supportive, energetic team culture. Join us to help deliver hospitality from the heart and create exceptional guest experiences.

Qualifications

• Experience in hospitality leadership and people management.
• Ability to lead shifts and motivate teams to deliver high service levels.
• Strong customer service orientation with a passion for memorable guest experiences.
• Excellent communication and collaboration with colleagues across departments.

Responsibilities

• Lead and develop a front- and back-of-house team to deliver hospitality from the heart.
• Drive guest satisfaction and operational excellence during all shifts.

Skills

Team leadership

Shift management

Guest service

Initiative

Job description

Why work for theCoaching Inn Group?

• Work/Balance?A genuine belief in work/life balance and an understanding of working together to promote flexibility
• Tips?A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar
• Development?Award winning career development programmes
• Reward?We have fantastic Hero of the month and Hero of the year schemes
• Discounts?Up to 50% discount off food across all of our hotels and 50% off accommodation
• Something different?Annual stay for £1 offer
• Personal support?Employee assistance programme and wellbeing support

At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart.

To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments

The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.

We are looking for a talentedAssistant Managerto join our team.

Who are we looking for?

• Fun andpassionatepeople
• Can work well within a team, but also with their own initiative
• Can inspire and develop a team
• Experience with shift management and with team leadership
• An interest in delighting guests with memorable moments

Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.

Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.

We offer award winning training and career development. We just ask that you bring a ‘can-do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.

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