Assistant Manager

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Assistant Manager - Lounge

Lounges are special places, and their brilliance comes from the talented people who run them. As an Assistant Manager, you'll support the General Manager in maintaining this excellence, delivering 14 great shifts to ensure every customer leaves happy. You will assist with the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your approach will be unique, but your standards must be high—just like ours. You'll do it your way. Brilliant!

Key responsibilities include driving sales, team retention, training, customer service, and upholding high standards. You are committed to making your Lounge the go-to place for the local community. This role is challenging but rewarding if you’re confident and proactive.

The Good Stuff

• Overtime pay for hours worked beyond contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• The legendary staff party - Loungefest!
• Competitions and incentives, including trips with our suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career growth
• Tips shared equally based on hours worked
• Christmas and Boxing Day off

What you'll bring

• Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink preparation
• A passion for hospitality and talent for managing and spotting talent
• Driven and persistent in overcoming challenges
• Strong literacy and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision under pressure
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices

Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.