Assistant Lounge Manager

N.E. Recruitment; Eastbourne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel in Eastbourne is seeking an Assistant Lounge Manager to oversee the lounge operations. Responsibilities include leading the team, managing guest interactions, and ensuring a high standard of service. The ideal candidate will possess excellent communication skills and previous supervisory experience. Flexibility is required due to evening and weekend shifts. Compensation includes a competitive salary and additional benefits.

Benefits

Competitive salary

Share of service charge

Additional company benefits

Qualifications

• Must enhance the guest experience with a welcoming personality.
• Fluent in English, both written and verbal.
• Capable of multitasking and staying calm under pressure.

Responsibilities

• Assist in the absence of the Lounge Manager.
• Lead and motivate the team for daily duties.
• Meet and greet guests, manage the seating plan, take orders.

Skills

Welcoming personality

Excellent English language skills

Ability to multitask

Physical fitness

Previous supervisory experience

Experience in a restaurant or lounge setting

Job description

Assistant Lounge Manager required for our client, a prestigious hotel located in the Eastbourne area.

As Assistant Lounge Manager, you will be responsible for the smooth running of the shift, including serving Afternoon Tea and overseeing Room Service.

Key responsibilities include:

• Assist in the absence of the Lounge Manager
• Lead and motivate the team to ensure all daily duties are carried out
• Meet and greet guests, control the seating plan, and take orders in the lounge and room service
• Conduct team briefings and organize the team for daily business
• Assist in training team members
• Liaise with the kitchen team and other departments to ensure effective communication
• Provide the highest standard of service for guests
• This is a full-time position, working 40 hours per week over five days, including evenings, weekends, and bank holidays, so flexibility is required

Key skills include:

• A welcoming personality to enhance the guest experience
• Excellent English language skills, both verbal and written
• Ability to multitask and remain calm under pressure
• Physical fitness, as lifting and carrying are required
• Previous supervisory experience preferred
• Experience in a restaurant or lounge setting is desirable

The salary for Assistant Lounge Manager is a competitive basic salary for a 40-hour week, plus a share of the service charge which varies. Additional company benefits are also available.

Please send an up-to-date copy of your Curriculum Vitae.

N.E. Recruitment acts as an Employment Agency for this vacancy.

We look forward to receiving applications. Due to high volume, we will only contact candidates who closely match the skills and experience required. For more information or opportunities, please contact us or forward your CV for consideration.

Candidates must be eligible to live and work in the UK.