Assistant Logistics Manager- NEC

Compass Group UK; Birmingham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Healthcare

Wellbeing support

23 days annual leave + bank holidays

Life assurance

Meals on duty

Job summary

Compass Group UK in Birmingham is seeking an Assistant Logistics Manager to oversee live event logistics at NEC and related venues. The role requires coordinating transport, storage, and movement of equipment, with close collaboration with event planners and venue staff to meet exacting timelines.

The position offers a £32,000 salary with extensive benefits such as healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, and meals on duty.

Qualifications

• Proven experience in a logistics or event coordination role.
• Strong coordination and planning skills for live events.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Develop and implement logistics plans for live events, conferences, and exhibitions.
• Coordinate with planners, exhibitors, and internal teams to understand requirements.
• Oversee procurement, transportation, and distribution of event materials.
• Supervise set-up and dismantling processes to meet timelines.
• Maintain open communication with stakeholders and provide on-site support.
• Identify and resolve logistics issues, including last-minute changes.

Job description

Assistant Logistics Manager - NEC, Birmingham | Full-Time / Permanent

£32000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

The role of the Assistant Logistics Manager is integral to the seamless execution of live events, conferences, and exhibitions. Operating within the dynamic and fast-paced environment of the NEC, the Assistant Logistics Manager plays a crucial role in overseeing the logistical aspects of event planning and execution. This multifaceted position involves coordinating the transportation, storage, and distribution of equipment, materials, and resources essential for the successful staging of events. The Assistant Logistics Manager collaborates closely with various teams, including event planners, exhibitors, and venue staff, to ensure that all logistical elements align with the specific requirements of each event. This includes managing the timely delivery of event materials, coordinating set-up and dismantling procedures, and optimising space utilisation within the venue. The Manager must also navigate potential challenges such as last-minute changes, ensuring adaptability and problem-solving skills are paramount. Ultimately, the Assistant Logistics Manager plays a pivotal role in creating an efficient and organised environment that contributes to the overall success of live events, conferences, and exhibitions.

KEY RESPONSIBILTIES:

Logistical Planning and Coordination:

• Develop and implement comprehensive logistics plans for live events, conferences, and exhibitions.
• Coordinate with event planners, exhibitors, and internal teams to understand specific logistical requirements.
• Ensure efficient allocation and utilisation of venue space for storage and transportation needs.

Material Management:

• Oversee the procurement, transportation, and distribution of event materials, including signage, equipment, and promotional items.
• Maintain accurate inventory records and implement inventory control measures to prevent discrepancies.

Transportation and Distribution:

• Coordinate the timely and secure transportation of event materials to and from the venue.
• Liaise with external transport providers, ensuring reliable and cost-effective solutions.
• Implement effective distribution strategies to meet the diverse needs of different events.

Set-Up and Dismantling Coordination:

• Supervise the set-up and dismantling processes, ensuring adherence to event timelines.
• Collaborate with on-site teams and contractors to facilitate smooth transitions between event phases.
• Address and resolve any logistical issues that may arise during set-up and dismantling.

Communication and Collaboration:

• Maintain open and effective communication channels with internal teams, exhibitors, and external stakeholders.
• Collaborate with event planners to understand unique requirements and provide logistical support accordingly.
• Act as a point of contact for logistical inquiries and emergencies during events.

Problem-Solving and Adaptability:

• Proactively identify potential logistical challenges and develop contingency plans.
• Resolve unexpected issues, such as last-minute changes or logistical hurdles, with a solution-oriented approach.
• Demonstrate adaptability in response to evolving event requirements.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations in all logistical activities.
• Implement and enforce safety protocols for the transportation, storage, and handling of materials.

Staff Supervision and Development:

• Lead and supervise logistics staff, providing guidance and support.
• Facilitate training programs to enhance the skills and knowledge of the logistics team.

Budget Management:

• Collaborate with the finance department to develop and manage budgets for logistical operations.
• Identify cost‑saving opportunities without compromising the quality and efficiency of logistics services.

Performance Evaluation and Reporting:

• Establish key performance indicators (KPIs) for logistics operations and regularly assess performance against these metrics.
• Generate comprehensive reports detailing logistical activities, successes, and areas for improvement.

PERSON SPECFICATION:

Experience:

• Proven experience in a logistics or event coordination role, preferably within the events industry.
• Demonstrated success in managing logistics for diverse events, showcasing adaptability to varying requirements.

Knowledge:

• In-depth understanding of logistics operations, including transportation, storage, and distribution.
• Familiarity with the technical requirements of live events, conferences, and exhibitions.

Communication Skills:

• Excellent communication and interpersonal skills to collaborate effectively with event planners, exhibitors, and internal teams.
• Ability to convey complex logistical information clearly and concisely.

Organisational Skills:

• Exceptional organisational abilities with a keen eye for detail, ensuring all logistics are meticulously planned and executed.
• Proven capability to manage multiple tasks simultaneously in a fast‑paced environment.

Problem‑Solving:

• Strong problem‑solving skills, particularly in handling unexpected challenges and last‑minute changes.
• Ability to think on their feet and make quick, effective decisions to ensure the smooth flow of events.

Leadership:

• Leadership qualities to oversee and motivate a team of logistics staff, fostering a collaborative and efficient working environment.
• Proven experience in managing and optimizing resources to enhance operational efficiency.

Customer Focus:

• A customer‑centric approach with the ability to understand and meet the unique requirements of diverse events and exhibitors.
• Strong commitment to providing a positive and professional experience for clients.

Technical Proficiency:

• Proficient in relevant logistics software and systems.
• Familiarity with technical equipment commonly used in live events and exhibitions.

Flexibility:

• Willingness to work irregular hours, including evenings and weekends, to accommodate the varied schedules of events.
• Ability to adapt to changing priorities and handle high‑pressure situations with composure.

Benefits:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on ‘doing the right thing’ for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0810/43420001/52838020/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!