Assistant Local Housing Manager - Sheffield, South Yorkshire

Housing 21; Dinnington; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK-based retirement living organization is seeking an Assistant Local Housing Manager in Dinnington. This role involves supporting the Local Housing Manager in providing high-quality housing and support services to residents, focusing on tenancy sustainment and resident wellbeing. The ideal candidate will have experience in social housing and excellent communication skills. Benefits include flexible working and a supportive workplace culture.

Benefits

Blue Light Card discount

Holiday trade scheme

Occupational Sick Pay

Qualifications

• Experience in the social housing sector, particularly with older people.
• Knowledge of issues faced by older or vulnerable groups.
• Commitment to developing others and the organization.

Responsibilities

• Support the Local Housing Manager in delivering housing support services.
• Assist in safety and security of the building.
• Engage with residents to address local issues.

Skills

Reading and writing skills

Numeracy skills

Customer-focused attitude

Education

CIH Level 3 or 4

Job description

Overview

The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents. The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes.

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.

Responsibilities

• Support the Local Housing Manager in delivering a professional housing and support service to residents, with a focus on tenancy sustainment, resident wellbeing and enabling independent living.
• Assist and deputise for the Local Housing Manager in all aspects of building life, safety, security and relationships with residents and the local community.
• Engage actively with residents and the local community to identify and address local issues affecting homes and services.
• Work collaboratively to reach consensus on local issues and ensure a positive living environment for residents.

Qualifications

• Excellent standard of reading, writing and numeracy.
• Experience of working in the social housing sector, particularly with a focus on older people (desirable).
• Knowledge and/or experience of the issues faced by older people or other vulnerable groups, in particular Dementia, drug & alcohol use and mental health (desirable).
• CIH Level 3 or 4 (desirable).
• A customer-focused attitude, a can-do approach, and a commitment to developing others and the organisation.