Assistant Learning Officer in the collection and learning team at Reading Museum, run by Reading Borough Council. The post is permanent and part-time, with four days a week, preferably Tuesday to Friday. Most of the work is the day-to-day running of school sessions, tours, loan boxes and bookings, along with supporting volunteers and casual staff. The role also covers data collection, social media and outreach. Applicants must provide a supporting statement, as a CV alone is unlikely to be enough.
What the job involves
- Support the day-to-day running of learning sessions, tours, activities, loan boxes and memory boxes
- Handle customer enquiries and bookings on computerised systems
- Collect and record performance data, statistics and service evaluations
- Help recruit, coordinate and supervise volunteers
- Support schools and teachers in using museum learning resources
- Help develop new learning opportunities and widen access to the collections
- Support marketing and promotion through social media, digital learning platforms and the museum blog
- Assist with budgeting, income monitoring and administrative processes
- Support events, outreach and community partnerships
What’s required
Experience
- Experience in a museum, heritage, learning or education setting
- Experience delivering activities, workshops or learning for children, young people and adults
Skills & knowledge
- Excellent communication and customer service skills
- Strong organisational and administrative skills with close attention to detail
- Confidence using databases, Microsoft Office applications and social media platforms
- Ability to work collaboratively with colleagues, volunteers and external partners
- Creative approach and ability to make learning accessible and engaging
Checks & eligibility
Other
- Flexibility to work occasional evenings, weekends and bank holidays
What’s offered
- 25 days' holiday plus bank holidays, rising to 30 days after 5 years and 33 after 10, pro rata for part-time staff, with the option to buy extra leave
- A wide range of flexible working opportunities
- Local Government Pension Scheme
- Life assurance of three times annual salary for LGPS members
- On-site day nursery (Kennet Day Nursery) rated outstanding by Ofsted
- Season ticket loan to help with rail or bus travel to and from work
- Lease car salary sacrifice scheme for a new, greener car over three years, with the monthly fee covering insurance, servicing and road tax
- Support to grow and develop your career