Assistant Leadership Position

JR United Kingdom; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une chaîne de restauration réputée recherche un Assistant Manager pour rejoindre son équipe dynamique. Vous serez responsable de diriger l'équipe, de gérer les plaintes clients et de contribuer à l'atteinte des objectifs du magasin. Avec des opportunités de carrière claires, ce rôle est parfait pour les ambitieux souhaitant évoluer dans un environnement stimulant.

Benefits

Bonus atteignable jusqu'à 15% du salaire annuel

Repas gratuits pendant le service

Congés maternité et paternité améliorés

Accès à des événements sociaux

Programme d'assistance aux employés

Qualifications

• Ambitieux et désireux de grandir.
• Capacité à diriger et à motiver une équipe.
• Compétences en gestion des plaintes clients.

Responsibilities

• Diriger les Shift Managers et l'équipe pour offrir des expériences client exceptionnelles.
• Collaborer avec le General Manager pour améliorer les résultats du magasin.
• Prendre en charge le P&L et contrôler les coûts.

Skills

Leadership

Travail d'équipe

Gestion des plaintes

Vente

Job description

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We're a burger restaurant with a simple yet effective formula: serving up perfect burgers and fries, made to order, every time. Our family business has been around for a long time, and we've stuck to our 'perfect and serve' philosophy from day one.

We value integrity, enthusiasm, competitiveness, and getting things done – no matter what. We believe in being a close-knit family, where everyone feels welcome and supported.

Why Work with Us?

• Achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• Free meals while on shift
• Life assurance
• All employees get access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – Fry Cup and Olympics
• Employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career
• Enhanced Maternity & Paternity Leave

Your Role

As an Assistant Manager, you'll be responsible for:

• Leading Shift Managers and Crew members to deliver exceptional customer experiences
• Sustaining a positive working environment that encourages teamwork and fun
• Addressing customer complaints promptly and honestly
• Collaborating with the General Manager to drive store results and develop long-term plans
• Taking ownership of your P&L, driving sales while controlling costs
• Developing your team's skills to ensure a strong talent pipeline

If you're ambitious and want to grow with us, we can provide the support and tools you need to build a successful career. Your next step could be:

• Deputy General Manager or General Manager
• Area Trainer
• District Manager
• A role in our Support Office

We're not just a job – we're a career opportunity waiting to happen!