Assistant Leadership Position

JR United Kingdom; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading burger restaurant as an Assistant Manager, where you'll lead a team to deliver exceptional customer experiences. This role offers growth opportunities and a supportive environment, with attractive bonuses and perks, making it a career opportunity rather than just a job.

Benefits

Achievable bonus scheme worth up to 15% of annual salary

Secret Shopper bonus worth up to £2,000

High Performer Awards and Bonuses

Free meals while on shift

Life assurance

Access to Wagestream financial wellbeing app

Days out and social events

Employee discount program

Access to wellbeing support and EAP

Enhanced Maternity & Paternity Leave

Qualifications

• Ambitious and eager to grow.
• Ability to lead and inspire a team.
• Strong customer service orientation.

Responsibilities

• Lead Shift Managers and Crew members for exceptional customer experiences.
• Sustain a positive working environment.
• Collaborate with the General Manager to drive store results.

Skills

Leadership

Teamwork

Customer Service

Problem Solving

Job description

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We're a burger restaurant with a simple yet effective formula: serving up perfect burgers and fries, made to order, every time. Our family business has been around for a long time, and we've stuck to our 'perfect and serve' philosophy from day one.

We value integrity, enthusiasm, competitiveness, and getting things done – no matter what. We believe in being a close-knit family, where everyone feels welcome and supported.

Why Work with Us?

• Achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• Free meals while on shift
• Life assurance
• All employees get access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – Fry Cup and Olympics
• Employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career
• Enhanced Maternity & Paternity Leave

Your Role

As an Assistant Manager, you'll be responsible for:

• Leading Shift Managers and Crew members to deliver exceptional customer experiences
• Sustaining a positive working environment that encourages teamwork and fun
• Addressing customer complaints promptly and honestly
• Collaborating with the General Manager to drive store results and develop long-term plans
• Taking ownership of your P&L, driving sales while controlling costs
• Developing your team's skills to ensure a strong talent pipeline

If you're ambitious and want to grow with us, we can provide the support and tools you need to build a successful career. Your next step could be:

• Deputy General Manager or General Manager
• Area Trainer
• District Manager
• A role in our Support Office

We're not just a job – we're a career opportunity waiting to happen!