Assistant Leadership Position

JR United Kingdom; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading burger restaurant as an Assistant Manager, where you'll lead a dedicated team to deliver exceptional customer experiences. With opportunities for career growth and a supportive work environment, this role offers a chance to thrive in a family-oriented business. Enjoy competitive bonuses, free meals, and various perks that enhance your career journey.

Benefits

Achievable bonus scheme worth up to 15% of annual salary

Free meals while on shift

Life assurance

Employee discount program

Development opportunities to grow a career

Enhanced Maternity & Paternity Leave

Qualifications

• Experience in a managerial role preferred.
• Ability to lead and develop a team.
• Strong customer service skills.

Responsibilities

• Lead Shift Managers and Crew members to deliver exceptional customer experiences.
• Sustain a positive working environment that encourages teamwork.
• Address customer complaints promptly.

Skills

Leadership

Teamwork

Customer Service

Problem Solving

Job description

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We're a burger restaurant with a simple yet effective formula: serving up perfect burgers and fries, made to order, every time. Our family business has been around for a long time, and we've stuck to our 'perfect and serve' philosophy from day one.

We value integrity, enthusiasm, competitiveness, and getting things done – no matter what. We believe in being a close-knit family, where everyone feels welcome and supported.

Why Work with Us?

• Achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• Free meals while on shift
• Life assurance
• All employees get access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – Fry Cup and Olympics
• Employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career
• Enhanced Maternity & Paternity Leave

Your Role

As an Assistant Manager, you'll be responsible for:

• Leading Shift Managers and Crew members to deliver exceptional customer experiences
• Sustaining a positive working environment that encourages teamwork and fun
• Addressing customer complaints promptly and honestly
• Collaborating with the General Manager to drive store results and develop long-term plans
• Taking ownership of your P&L, driving sales while controlling costs
• Developing your team's skills to ensure a strong talent pipeline

If you're ambitious and want to grow with us, we can provide the support and tools you need to build a successful career. Your next step could be:

• Deputy General Manager or General Manager
• Area Trainer
• District Manager
• A role in our Support Office

We're not just a job – we're a career opportunity waiting to happen!