Assistant Leadership Position

JR United Kingdom; Bedford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading burger restaurant in Bedford is seeking an Assistant Manager to lead a team and deliver exceptional customer experiences. The role offers growth opportunities, a supportive work environment, and attractive bonuses, including a performance-based bonus scheme and various employee perks. Join a family business that values integrity and teamwork, and take the next step in your career with us.

Benefits

Achievable bonus scheme worth up to 15% of annual salary

Free meals while on shift

Enhanced Maternity & Paternity Leave

Access to wellbeing support and employee assistance programme (EAP)

Development opportunities to grow a career

Qualifications

• Experience in a managerial role or similar.
• Strong communication and interpersonal skills.
• Ability to drive sales and manage costs.

Responsibilities

• Leading Shift Managers and Crew members to deliver exceptional customer experiences.
• Driving store results and developing long-term plans.
• Addressing customer complaints promptly and honestly.

Skills

Leadership

Teamwork

Customer Service

Job description

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We're a burger restaurant with a simple yet effective formula: serving up perfect burgers and fries, made to order, every time. Our family business has been around for a long time, and we've stuck to our 'perfect and serve' philosophy from day one.

We value integrity, enthusiasm, competitiveness, and getting things done – no matter what. We believe in being a close-knit family, where everyone feels welcome and supported.

Why Work with Us?

• Achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• Free meals while on shift
• Life assurance
• All employees get access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

Other Awesome Perks

• Days out and social events
• Invite to the annual Assistant Manager conference
• Team competitions – Fry Cup and Olympics
• Employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career
• Enhanced Maternity & Paternity Leave

Your Role

As an Assistant Manager, you'll be responsible for:

• Leading Shift Managers and Crew members to deliver exceptional customer experiences
• Sustaining a positive working environment that encourages teamwork and fun
• Addressing customer complaints promptly and honestly
• Collaborating with the General Manager to drive store results and develop long-term plans
• Taking ownership of your P&L, driving sales while controlling costs
• Developing your team's skills to ensure a strong talent pipeline

If you're ambitious and want to grow with us, we can provide the support and tools you need to build a successful career. Your next step could be:

• Deputy General Manager or General Manager
• Area Trainer
• District Manager
• A role in our Support Office

We're not just a job – we're a career opportunity waiting to happen!