Assistant IT Technician

My client is a reputable property and real estate company who are seeking a dedicated Assistant IT Technician to join our team, based from head office providing 1st line helpdesk support to 900+ users across 4 offices. You will play a key role in ensuring smooth IT operations, troubleshooting issues, and maintaining systems to a high standard. There is capacity for excellent professional development within an experienced team and an industry leading company.

Key Responsibilities:

• Provide 1st line support for desktops, laptops, printers, mobile devices, and software.
• Resolve faults and helpdesk requests in line with service level targets.
• Liaise with third-party providers and ISPs for hardware and internet issues.
• Assist with PC builds, re-builds, and hardware problems.
• Ensure daily backups are conducted and maintain system documentation.
• Keep up-to-date with new technologies to improve business systems.

Essential Skills & Knowledge:

• Office 365.
• Office 365 Administration.
• SharePoint.
• Minimum 6 Months Experience within an IT related position.

This opportunity would be ideal for an individual seeking to take the next step to further their career.