Assistant In-Room Dining Manager

Four Seasons Hotel; London; On-site; GBP 45,000; Full time

Job summary

A renowned five-star hotel is seeking an Assistant In-Room Manager to lead the In-Room Department. The role involves managing employee tasks within the department to ensure exceptional guest experiences. Candidates should possess strong leadership skills, hotel operations knowledge, and a minimum of two years in management.

Benefits

40 hour working week

Excellent training and career development opportunities

20 complimentary nights at any Four Seasons Hotel

Free meals on duty

Paid Wellness days

Increased holiday entitlement

Free Life Insurance

Access to dental and medical plans

Career growth opportunities

Free uniform dry cleaning

Qualifications

• Minimum of two years’ hotel supervisory/management experience.
• Ability to lead and train a team and maintain quality service.
• Strong management and development skills.
• Solid knowledge of hotel operations.
• Excellent communication skills; multi-lingual preferred.
• Previous opening experience beneficial.

Responsibilities

• Planning, organizing and controlling the work of employees in the In-Room Department.
• Ensuring guest satisfaction.

Skills

Leadership

Team Training

Communication

Guest Satisfaction

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for an Assistant In-Room Manager to join our team!

The Assistant In-Room Manager r ole:

The Assistant In-Room Manager is respon sible for planning, organizing and controlling the work of employees in the In-Room Department while ensuring guest satisfaction.

The ideal Assistant In-Room Manager will have:

• Minimum of two years’ hotel supervisory/management experienced

• Strong ability to lead and train a team to maintain team spirit and quality service

• Strong management and development skills are essential

• Solid knowledge of hotel operations including systems

• Excellent communication skills - multi-lingual preferred

• Previous opening experience beneficial

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £45,000 package which includes hotel service charge, and salary

• 40 hour working week

• Excellent training and career development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service

• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/ tea and fizzy drinks available throughout the day

• Up to 2 paid Wellness days per year!

• Holiday entitlement increases with years of service up to 33 days off

• Free Life Insurance

• Bupa Dental and MediCash plan available

• Opportunities to build a successful career with global potential

• Season ticket loan & cycle to work scheme

• Free uniform dry cleaning available

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

• Access to Wagestream – a salary advance benefit

• Employee Recognition Programmes

• &many, many more surprises to discover!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK