Assistant Hub Manager - Reading, Berkshire

The Padel Hub; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

A sports facility in Reading is seeking a supervisory team member to support the Hub Manager. Responsibilities include managing staff rotas, handling membership queries, and ensuring smooth operations. The ideal candidate has a passion for customer service and strong organisational skills. This is an exciting opportunity to be part of a growing movement promoting padel as a top sport in the UK.

Benefits

Career growth opportunities

Dynamic workplace environment

Qualifications

• Experience in a supervisory or assistant manager role (hospitality, leisure, or sport).
• Passion for delivering outstanding customer service.
• Strong organisational skills for scheduling, planning, and follow-through.

Responsibilities

• Supporting the Hub Manager with daily operations and staff management.
• Handling membership queries and ensuring members feel valued.
• Managing bookings and front-of-house operations.

Skills

Customer service

Organisational skills

Team leadership

Flexibility

Job description

Overview

The Padel Hub is the home of premium indoor padel - combining world-class courts, welcoming club facilities, and a buzzing social atmosphere. We're on a mission to make padel the most popular sport in Berkshire and the UK!

Responsibilities

• Supporting the Hub Manager with the day-to-day running of the hub, including: creating and managing staff rotas
• Handling membership queries and ensuring members feel valued
• Assisting with event planning for tournaments, socials, and open days
• Delivering an exceptional experience for members, players, and guests
• Managing bookings and keeping front-of-house operations running smoothly
• Leading and motivating the front-of-house team
• Actively promoting the hub to grow participation and membership
• Ensuring smooth operations and high standards across the venue

Qualifications

• Experience in a supervisory or assistant manager role (hospitality, leisure, or sport)
• Passion for delivering outstanding customer service
• A proactive, hands-on approach - willing to roll up your sleeves
• Strong organisational skills for scheduling, planning, and follow-through
• Great communication skills and the ability to inspire a team
• Flexible to work evenings, weekends, and events
• An interest in sport - padel knowledge is a bonus but not essential

Benefits / Team

• Be part of the team bringing the UK's fastest-growing sport to life.
• Play a pivotal role in launching one of the UK's most exciting new sports venues
• Be part of the movement growing padel into the nation's favourite sport
• A friendly, energetic workplace where no two days are the same
• Opportunities to grow your career as The Padel Hub expands nationwide