Assistant HR Officer (366946)

Carrington Blake Recruitment; Crownhill; Hybrid; GBP 38,000; Full time

Job summary

A leading recruitment firm seeks an Assistant HR Officer to support the HR Operations Delivery team at Crownhill Police Station. This role involves managing queries, assisting with complex people management issues, and developing strong relationships with HR colleagues and managers. The position offers a flexible training plan and the potential for hybrid working arrangements after training.

Qualifications

• Experience supporting managers with people management issues.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Support HR Operations Delivery team as first point of contact for queries.
• Manage team inbox and collate data into presentable formats.
• Assist managers with attendance, performance, and grievance issues.

Skills

Effective communication skills

Customer-focused guidance

Resilience

Ability to multitask

Assertiveness

Education

Previous experience in an HR environment

Job description

£17.80 an hour

• Day to day, you will play a pivotal role in supporting other members of the HR Operations Delivery team resolving queries as first point of contact, collating and putting data into a presentable format, managing the team inbox and dealing with other HR contacts and business representatives as required. You will work closely with the other Assistant HR Officers in the team, providing resilience across all portfolio areas.
• We support our managers to deliver effective people management and to manage complex people management issues effectively. You will understand and identify complex people and employment matters and support HR colleagues with cases, including attendance, performance, probation and grievances, through to completion. Developing strong relationships with the wider HR team, managers, trade unions and the police federation is a key aspect to achieving this.
• By supporting managers in applying policies and procedures effectively we enable individuals to give their best. Assistant HR Officers play an important role in supporting managers at the informal stages of people management issues and proactively utilise people data to enable managers to take early supportive interventions.
• We’re looking for previous experience in an HR environment involving the provision of support to managers and supervisors in relation to people management issues as a necessary foundation for this role.
• Effective communication skills providing customer focussed guidance in a clear concise and direct manner is essential alongside the ability to work on your own initiative, multitask and to support others. You’ll need to demonstrate resilience and the ability to be assertive when dealing with challenging circumstances.
• This role will be based in Plymouth, at Crownhill Police Station. New members of the team are provided with an extensive, flexible training plan and induction on the Force’s HR processes and systems over a defined period of time. When training is complete, and pending any additional learning required, the role can accommodate hybrid working, meaning you will have the opportunity to work from both the home and the office through the week, in line with business need.

Working arrangements:

Week One	Week Two
Monday	Tuesday	Wednesday	Thursday	Friday	Monday	Tuesday	Wednesday	Thursday	Friday
Office	Office	WFH	Office 9-5	WFH	WFH	WFH	Office	Office 9-5	Office

If you think this job role is for you, please send your CV to [e-mail]