Assistant HR Manager – Luxury Hotel, London

Hyatt Hotels Corporation; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Complimentary nights

Discounted stays

Life Assurance

Headspace + EAP

F&B discount

Career development

Job summary

Hyatt Regency London - The Churchill is seeking an Assistant Human Resources Manager to support our HR function, drive onboarding, and ensure engagement across the hotel. Work closely with the Area UK team to align local HR initiatives with wider priorities.

You will lead HR operations, manage employee relations, payroll and performance, and contribute to wellbeing and growth initiatives in a luxury hotel setting.

Qualifications

• You are an experienced Assistant Human Resources Manager (or in a similar senior HR role) within the hospitality industry.
• Experience in a luxury hotel environment is highly desirable.
• Strong understanding of UK employment law and proven success in managing employee relations is essential.
• Excellent interpersonal and communication skills, with a professional and empathetic approach.
• Able to thrive under pressure and manage multiple priorities in a fast-paced setting.
• Proficient in HR systems and technology, with strong organisational and analytical skills.

Responsibilities

• Support the HR Manager in day-to-day HR operations and strategic initiatives.
• Drive the onboarding experience, ensuring every new colleague feels welcomed, supported, and connected to our culture from day one; partner with department leaders to deliver a seamless transition into the Hyatt family.
• Manage HR administration including employee relations, payroll processing, and performance management.
• Champion colleague engagement and recognition programmes to build a motivated, inclusive, and high-performing culture.
• Ensure compliance with UK employment law and company policies, providing expert guidance and support to department leaders.
• Coordinate internal communications and colleague events to strengthen teamwork and belonging.
• Lead and contribute to HR projects that drive innovation, wellbeing, and professional growth within the hotel.

Skills

HR management

Employee relations

Onboarding

UK employment law

Payroll processing

Performance management

HR systems

Communication

Education

Hospitality industry experience

Tools

HR software

Job description

Hyatt Regency London - The Churchill is seeking an Assistant Human Resources Manager to support our HR function, drive onboarding, and ensure engagement across the hotel. Work closely with the Area UK team to align local HR initiatives with wider priorities.

You will lead HR operations, manage employee relations, payroll and performance, and contribute to wellbeing and growth initiatives in a luxury hotel setting.