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Assistant Housekeeping Manager

The Grand Hotel Leicester

Leicester

On-site

GBP 25,000 - 30,000

Full time

21 days ago

Job summary

The Grand Hotel Leicester is seeking an Assistant Housekeeping Manager responsible for maintaining high standards of cleanliness and guest satisfaction in a vibrant hotel environment. This role involves overseeing the housekeeping team, conducting inspections, and managing guest relations. Ideal candidates are detail-oriented with strong leadership skills and prior experience in a hotel setting.

Benefits

Career opportunities within the business
Access to training and development programs

Qualifications

  • Experience in housekeeping or hotel-related role is essential.
  • Strong leadership and management skills are required.
  • Must have excellent attention to detail and the ability to work flexible hours.

Responsibilities

  • Assist in managing the housekeeping team, including training and scheduling.
  • Ensure cleanliness and maintenance standards are met across all areas.
  • Conduct regular inspections and address guest complaints promptly.

Skills

Leadership
Attention to Detail
Organisational Skills
Interpersonal Skills

Education

Experience in Housekeeping

Tools

Housekeeping Management Software

Job description

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Assistant Housekeeping Manager, Leicester

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Client:

The Grand Hotel Leicester

Location:
Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

62001e5a7484

Job Views:

2

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

The Grand Hotel Leicester by the Unlimited Collection is seeking a dedicated and detail orientated Assistant Housekeeping Manager with a passion for service excellence to help us provide our guests with an unforgettable experience . You will report to the Housekeeping Manager in overseeing the daily operations of the housekeeping department. The role involves ensuring the highest standards of cleanliness and guest satisfaction are maintained throughout the hotel.

A n Assistant Housekeeping Manager will be responsible for :

  • Assisting in managing the housekeeping team, including training, scheduling, and performance evaluations.

  • Ensure all guest rooms, public areas, and back-of-house areas are cleaned and maintained to the highest standards.

  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.

  • Address guest complaints and requests promptly and professionally.

  • Maintain inventory of cleaning supplies and equipment, and place orders as needed.

  • Collaborate with other departments to ensure smoot operations and guest satisfaction.

  • Assistant in developing and implementing housekeeping policies and procedures.

  • Ensure compliance with health and safety regulations.

To be successful in the role of Assistant Housekeeping Manager , we require :

  • Previous experience in housekeeping or a similar role, preferably in a hotel setting.

  • Strong leadership and team management skills.

  • Excellent attention to detail and organisational skills.

  • A bility to work flexible hours, including weekends and holidays.

  • Strong communication and interpersonal skills.

  • Knowledge of housekeeping procedures and best practices.

  • Proficency in using housekeeping management software is a plus.

Working with us provides the following benefits to you:

  • Genuine career opportunities within our business

  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities

About Us

The Unlimited Collection is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott , Citadines , lyf , Oakwood , Somerset , The Crest Collection , The Unlimited Collection , Fox , Harris , POP! , Preference , Quest , Vertu and Yello . Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties

Jupiter Hotels Holdings Limited

Trading as : The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited

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