Assistant Housekeeping Manager

TN United Kingdom; Birkenhead; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an innovative hotel group as an Assistant Housekeeping Manager, where your leadership and attention to detail will shine. You'll support a talented team committed to delivering exceptional service and cleanliness. This role offers a vibrant work environment where personality and fun are embraced. Enjoy numerous benefits, including health and wellness memberships, discounts, and excellent training programs. Be part of a supportive culture that values your contributions and encourages growth. If you are ready to make a difference in a dynamic setting, this opportunity is perfect for you!

Benefits

Health and Wellness Membership

Discounted Overnight Stays

Discount on Food and Drink

Training and Development Programs

Mental Health Support

Financial Wellbeing Support

Employee Assistance Programme

Team Events

Company Pension Scheme

Enhanced Maternity and Paternity Benefits

Qualifications

• Motivational leader with a keen eye for detail.
• Previous experience in a similar environment is essential.

Responsibilities

• Support the Housekeeping Manager in leading and training the team.
• Drive cleanliness standards and ensure excellent guest impressions.

Skills

Leadership

Attention to Detail

Customer Service

Health and Safety Compliance

Teamwork

Education

Experience in Housekeeping

Job description

Job Description:

Our hotel Housekeeping teams play a critical role in making sure our guests are wowed when they walk into one of our fabulous bedrooms. For us, cleanliness is key, and we look for housekeepers who leave no pillow unturned, no drawer unchecked, and no bed creased. As Assistant Housekeeping Manager, you will support the Housekeeping Manager in recruiting, leading, training, and motivating a talented team committed to delivering excellent service, with our customers at the heart of everything we do.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth, we rely on you to deliver service that sets us apart from the competition.

Benefits:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative training via our Mobile Gaming platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including monthly well-being programs.
• Mental health support, including mental health days and first aiders.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• A fun, supportive, and inclusive work environment with team events.
• Reward and Recognition schemes, anniversary rewards, and incentive programs.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Community engagement and BIG People Days.
• Enhanced maternity and paternity benefits.
• Company Pension scheme and Life Insurance.

What we need from you:

• Motivational leader who thrives under pressure.
• A keen eye for detail and spotting discrepancies.
• Understanding of delivering excellent first and last impressions to guests.
• Ability to drive cleanliness standards across the hotel.
• Previous experience in a similar environment.
• Knowledge of H&S compliance.
• Supportive team player willing to jump in when needed.
• Hands-on approach—this is not an office job!

Come and be part of something new and special—Work, Grow & Play the Village Way!