Assistant Hotel Services Manager

NHS Scotland; Kilmarnock; On-site; GBP 30,000 - 40,000; Full time

Job summary

NHS Scotland is seeking an Assistant Hotel Services Manager for the University Hospital Crosshouse. This role involves managing diverse non-clinical support services and ensuring high standards of service delivery. Applicants should have management experience and a degree or equivalent, with strong leadership skills.

Qualifications

• Relevant experience in supervisory or management roles required.
• Experience managing transport services is beneficial.
• Demonstrated leadership skills needed.

Responsibilities

• Managing and overseeing Portering/Domestic/Security/Gardens and Grounds.
• Ensuring smooth service delivery and staff management.
• Maintaining compliance with organisational policies.

Skills

Leadership

Team Management

Service Management

Education

Degree level education or equivalent experience

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website -

THIS POST IS ONLY AVAILABLE TO INTERNAL STAFF OF NHS AYRSHIRE & ARRAN.

Position

An exciting opportunity has arisen for a Assistant Hotel Services Manager based at University Hospital Crosshouse.

What You Will Do

You must be highly motivated, willing to take on new challenges and will have responsibility for being involved in: Managing and overseeing Portering/Domestic/Security/Gardens and Grounds, within a busy, acute hospital setting. This role includes responsibilities including ensuring smooth service delivery, managing staff, and maintaining compliance with relevant standards. Implementing Organisational Policies and Procedures.

You will undertake a wide range of Service Management related functions and will provide contact and interface with clinical staff, patients and visitors on a day to day basis. This role will work closely with other ISS colleagues, both within close teams and wider to support service delivery. You are required to have knowledge and practical operational experience on a wide range of non-clinical support services.

For further information on the role please click the link below to view the job description

Knowledge, Training And/or Experience Required To Do The Job

• Educated to degree level or equivalent experience
• Relevant experience in supervisory/management
• Management of diverse workforce, preferably within a large organisation
• Experience of Managing transport services would be beneficial
• Demonstrate leadership knowledge/skills
  
  

For further information on the requirements for the role please click the link below to view the person specification

Hours

37 hours per week

Driving Licence

A car licence is essential to this role.

If you would like to find out more about the role, please contact Jacqueline Armstrong at [e-mail]

Additional Information For Overseas Candidates

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

The Recruitment Team are unable to answer individual queries at application stage about this, please visit for further information.

Additional Information For All Candidates

You should apply for this post by completing the application process on JobTrain.

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• For help to complete an application on JobTrain, please follow this link:
• To view our accessibility statement, please follow this link:
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and also your JobTrain account for updates.
• Please contact JobTrain Candidate Support Hub : - for advice and support with any system issues.
• We recommend using the Internet Browser “Google Chrome” or “Microsoft Edge” when using JobTrain.
• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
  
  

NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at

We are unable to provide sponsorship for bank contracts.